
Writing Business Letters : How to Produce Day-to-day Correspondence That is Clear and Effective
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Description
Aimed at newcomers and returners to work this guide will train them to cope with basic business letter-writing. Using many examples it shows the basic skills in planning a letter, writing and answering complaints, personal and standard letters, job applications and many more.
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Product details
- Paperback | 189 pages
- 135 x 215 x 19.05mm | 270g
- 01 Aug 1999
- Little, Brown Book Group
- How to Books Ltd
- London, United Kingdom
- English
- Revised
- 2nd Revised edition
- illustrations, glossary, further reading list, index
- 1857034910
- 9781857034912
Table of contents
Part 1 General principles: the business letter; mastering the basics; planning your letter; presenting your letter; using word processing systems. Part 2 Sample letters: letters to customers and suppliers; letters to promote the company; letters dealing with accounts problems; letters on staff matters; letters for overseas; letters on tricky subjects; personal business letters; suggested answers to assignments.
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