Work Process Knowledge

Work Process Knowledge

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Work Process Knowledge brings together the findings of twenty-four leading researchers on new forms of work and the demands these place on workers' knowledge and skill. Their findings, based on a new set of investigations in a wide range of manufacturing and service industries, identify the kinds of knowledge required to work effectively in the post-Taylorist industrial organization. Raising fundamental issues for current industrial policy, science and technology policy, and ways of managing the post-Taylorist organization and developing human resources, this book will be of essential interest to academics and professionals working in the fields of management, human resource development, and workplace more

Product details

  • Paperback | 256 pages
  • 155.96 x 233.93 x 19.05mm | 362.87g
  • Taylor & Francis Ltd
  • London, United Kingdom
  • English
  • 1138864005
  • 9781138864009

Review quote

'This book is a rich resource.' - Alan Brown, Institute for Employment Research, University of Warwick 'This collection provides a rich and rewarding read, which should be a great interest to all those concerned with understanding why, what and how people learn at work.' - Alison Fuller, University of Leicestershow more

Table of contents

1. Nicholas Boreham Work Process Knowledge in Technological and Organizational Development2. Michele Mariani Work Process Knowledge in a Chemical Company3. Leena Norros and Maaria Nuutinen The Concept of the Core-Task and the Analysis of Working Practices4. Martin Fischer and Peter Röben The Work Process Knowledge of Chemical Laboratory Assistants5. Pierre Rabardel and Stella Duvenci-Langa Technological Change and the Construction of Competence6. Lauge Baungaard Rasmussen Work Process Knowledge and Creativity in Industrial Design7. Norma Lammont and Nicholas Boreham Creating Work Process Knowledge with New Technology in a Financial Services Workplace8. Maria Teresa Oliveira, Ana Luisa Oliveira and Mariana Gaio Alves Dimensions of Work Process Knowledge9. Martin Fischer Work Experience as an Element of Work Process Knowledge10. Janine Rogalski, Marielle Plat and Patricia Antolin-Glenn Training for Collective Competence in Rare and Unpredictable Situations11. Renan Samurçay and Christine Vidal-Gomel The Contribution of Work Process Knowledge to Competence in Electrical Maintenance12. Martin Fischer and Felix Rauner The Implications of Work Process Knowledge for Vocational Education and Training13. Nicholas Boreham Professionalization and Work Process Knowledge in the UK's National Health Service14. Rik Huys and Geert Van Hootegem A Delayed Transformation? Changes in the Division of Labour and Their Implications for Learning Opportunities15. Karsten Krüger, Wilfried Kruse and Maria Caprile Work Process Knowledge and Industrial and Labour Relationsshow more