What Killed the Tiger : The Extraordinary History of Australasian Loss Adjusters
What Killed the Tiger is a fascinating glimpse into Australasian history: the Ash Wednesday fires, Christchurch earthquakes, Rene Rivkin's mysterious Alpine Press fire, 2004 Indian Ocean Tsunami, set disasters on a famous New Zealand films ...Each time calamity strikes, in the aftermath, a tiny profession slips in, before the police, fire fighters and ambulances have gone. These specialists, from the parallel world of insurance, act in the nether land between insurer and insured, adjudicating by a time-honoured professional code.
- Paperback | 436 pages
- 165 x 230mm
- 06 Oct 2016
- Australasian Institute of Chartered Loss Adjusters
- photographs and illustration
Table of contents
CONTENTSChapter One: A Tiny Profession 1No one ever intends to become a loss adjuster 9The Character of the Loss Adjuster orRainmakers, Battlers and Managing Rock Stars 14The First Adjusters and the REAL First Adjusters 18Chapter 2: Colonial Arson, Christianity and Why New Zealand Wins 23Fire Loss Assessors 25 Christianity, Global Domination and the New Zealand Character 39 What does remote mean? 44 Western Australia 47 Stories From the Back of Beyond 48Chapter 3: The Early Legends 53Charles Buchanan 1900-1982 53 Howell Swanton: The Misunderstood 56 Warren McArthur: The Great Organiser 57 Eric Sherburd: The Gentle Giant 59 Eric Hall of Hawke's Bay 61 Basil Asher: The Flying Insurance Assessor 62 Cyril H Miller: Patriarch of a Clan 65Chapter 4: The Big Money Years 69New Zealand: Number 8 Wire Mentality 74 A Word about South Australia 77 The Victorians 81 The Golden Years of Ad Valorem 84 The Hierarchy of Loss Adjusters: from BI to Motor and Marine 86Chapter 5: Only in Australasia 95Retribution and Resilience 103 More Rural Tales and New Zealand's "Outback": Island Stories 106 AICLA_EMarx_BOOK_PAGES_165mm_MOVED FIJI STORY_FINAL.indd6-715/08/20166:18 PM Chapter 6: From Trade to ProfessionBecoming Professionals115118Chapter 12: The Aftermath 283Settling in Together: Transition to AICLA 284 Changing the Playing Field: The EGMs 287 Part II - The Melbourne EGM 292 Tales of Adjusters 1990s 304 Charleville Floods 304 Noel Lucas and the Wine Labels 308 Typical 24 hours in the life of a Flying Loss Adjuster, 1998 308 More Stories from Rabaul 309 Kel Walker 310 Sydney's Great Hail Storm of 1999 311 Rene Rivkin, the Chauffeur and the Girlfriend 313 Murder and Murderers 320 Bevan Morris: The Tippler Murder 321 Death and Suicide in the Shearer's Quarters 322 Embracing Asia 323 Tales of Asian Loss Adjusting 334Chapter 13: Black Saturday, HIH and the Plague of the Builder's Model 3431984: Syd McDonald's predictions of the future 343 HIH collapses 2001 345 Working the Other Side: Claims Preparers 347 The License No One Wanted (But Everyone Does)and Lobbying for Loss Adjusting 350 Replaced by Tradies: The Builder's Model 354 Black Saturday: Australia's Deadliest Bushfire 357Chapter 14: The Challenge of Christchurch 363Triage 367 A Nasty Result: Risk Worldwide And American 'Claim Preparers' Invade 375 Death In Christchurch: Carey Bird 378 Where Are They Now? 382 The Man Who Was Carey Bird 383Chapter 15: Where Have All the Adjusters Gone? 385Katrina, Hobbits and Modern Tales of Loss Adjusters 397In Memorium 404 Members 2016 - Australasian Institute of Chartered Loss Adjusters 407Chapter 7: Ah, the 70s: Cyclones, Whitlam and Women 123Tracy, You Bitch 125 An Adjuster Revisits Tracy 137 MBS and the Power of Syd 139 Ah the 70s 143 Profile of a Doyen: Don Bird 149 I am Woman and I Adjust 151Chapter 8: Who Invited the British? The Charter in Australasia 157London not the first choice 160 The Not So Nice Part 165 The Mystery of Ken Benjamin 174Chapter 9: 1980s: Tragedies and Changes 177Ash Wednesday Bushfires 186 The Benefit of NOT Working Natural Disasters 195 The Newcastle Earthquake 196 Fiji Stories 198 The Birth of MBS New Zealand and What Peter Faire Did 200 Post Script: The rest of the MBS story and the blue that birthed a competitor 204 When Claims became Green and NIMBY 205 From Green to Groan: The Insurance Contracts Act of 1984,Justice Kirby and the change to Worker's Compensation Cover 207 Contraction Pains in Loss Adjusting 211Chapter 10: Mike and Tony and Tony and Leo and the Siren of Accreditation 221Evolution Versus Tradition 227 The Siren Song: Accreditation 234Chapter 11: Tears, Trials and Triumph: The Birth of a United Profession 243The Charter on the Edge of the End 245 The Fight to Include the Kiwis 250 The Amalgamation Saga Unfolds 252 The Goodbyes 267 Proposition 31 Mark II - The Backstory 270 Structure of Transition 271How AICLA became CharteredPostscript: Was Amalgamation Good? Three random opinions 281
Elizabeth Marx was born in Chicago, raised in Texas and is now a Brisbane-based freelancer. She is a second-generation journalist from a family of writers. Mar has worked chiefly in print ournalism in the US and Australia and is a regular on ABC radio's Spin Doctors show. She started out as a Knight-Ridder paper in Florida before moving to Brisbane and completing degrees in gopvernment and media studies at the University of Queensland. She lives in Brisbane with her two sons.