W.O.W. Lifestyle : Front Desk in Wellness World
Objectives be your guide, energy your strength. How to create wellness worlds and log on to your next starting level, to see your hotel and spa as a world from a different point of view and build with me the place of well-being for your customers Start building the foundation in relationships with your team and after with your guests, learning how to be a spa leader based on the values of chivalry, raises your creative thinking for marketing achievement, lateral thinking, positive attitude, management techniques and communication, spa coaching. The initiative into the SPA Great Master path.
- Paperback | 226 pages
- 152 x 229 x 15mm | 426g
- 03 Mar 2015
- Createspace Independent Publishing Platform
- United States
- colour illustrations
About MR Marco Cardelli
Science High School 1982, College of medicine 1982-1987, pharmaceutical representative 1987-1991. 6 years pharmaceutical representative, 6 years key account manager spa sector AVEDA, 5 years key account manager SEBASTIAN cosmetics and make up, 10 years spa consulting with over than 50 successfull case history, training over than 2000 beauticians and sales hotel manager, focusing in development, motivation, counseling. I start working on my own project in training, coaching and spa-hotel consultancy services in 2005 which reaches its highest expression in the study of leadership of King Arthur applied to wellness, book Italian edition published January 2015, since January 2012 I manage the group YWW specialized in training and wellness services, from 2011 attend psychology university.