Bonnie Biafore is an author as well as a project management consultant. As a consultant, she enjoys working with different clients and the diversity of projects she experiences, from CAD systems for structural steel fabrication to speech-enabled applications for telephone service field technicians and systems to manage hydroelectric power. While she's sometimes tough on her clients, she is a far worse taskmaster for herself. Bonnie has written several books, including Troubleshooting Microsoft Project 2002 (Microsoft Press) and The NAIC Stock Selection Handbook (NAIC). Since August 2000 she has been writing for Better Investing magazine a monthly column called Web Watch, which delves into the use of the World Wide Web for investing and how to develop good investing habits and smart and safe computer practices. She is well known for her clear explanations of technical topics, whether it's the inscrutable workings of computer software or the enigma of high finance. She applies her education from MIT and Columbia University to digest technical topics and then puts her organizational skills and humor to work to present material that engages beginners and experts alike. Her education and work experience make her the ideal author for this Visio book. With a Bachelor of Science in Architecture and a Master of Science in Structural Engineering, she is well versed in using Visio for architecture and engineering and integrating it with CAD applications. As a project manager and consultant, she constantly applies Visio to office productivity problems. As a software project manager and application developer, she has also used Visio to document databases, software systems, and networks. As an engineer, she is fascinated with both the simplicity and power of Visio and enjoys experimenting with its customization and automation features.