University Crises: Sensemaking and Discursive Leadership in Moments of Uncertainty
Colleges and universities serve as sites for learning, development, and maturation. In unfortunate, yet ever-increasing circumstances, however, these same institutions become scenes of sadness, terror, and uncertainty. From campus shootings and student suicides to faculty dismissals and student protests, these moments of "crisis" both create and necessitate opportunities for sensemaking. In this project, Gigliotti conducts a qualitative study of the ways in which university administrators make sense of and respond to institutional crises. Using Weick's (1985) notion of retrospective sensemaking, Gigliotti theoretically reframes crisis as a discursive opportunity for leaders.
- Electronic book text
- 12 Sep 2011
- Morrisville, NC, United States