Understanding and Working with Difficult People

Understanding and Working with Difficult People

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Description

This book is a practical introduction to dealing with difficult people. The focus is on understanding how you interact with difficult people, what makes them tick, and the skills you use to change these encounters for the better.show more

Product details

  • Paperback | 212 pages
  • 137.16 x 210.82 x 15.24mm | 249.47g
  • Infinity Publishing (PA)
  • United States
  • English
  • black & white illustrations
  • 0741446847
  • 9780741446848
  • 1,497,281