Understanding and Managing Organizational Behavior

Understanding and Managing Organizational Behavior

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Information Technology ...Globalization of Business ...New Challenges in Organizational Behavior Call for a New Approach! In the third edition of Understanding and Managing Organizational Behavior, authors Jennifer George and Gareth Jones merge comprehensive coverage with outstanding applications to show you how to best manage the growing challenges associated with working in today's modem organizations.show more

Product details

  • Hardback | 752 pages
  • 200.66 x 248.92 x 35.56mm | 1,564.89g
  • Pearson Education Limited
  • Prentice-Hall
  • Harlow, United Kingdom
  • English
  • 3rd Revised US ed
  • 0130411027
  • 9780130411020

About Jennifer M. George

Jennifer M. George is the Mary Gibbs Jones Professor of Management and Professor of Psychology in the Jesse H. Jones Graduate School of Management at Rice University. She received her B.A. in Psychology/Sociology from Wesleyan University, her M.B.A. in Finance from New York University, and her Ph.D. in Management and Organizational Behavior from New York University. Prior to joining the faculty at Rice University, she was a Professor in the Department of Management at Texas A&M University. Professor George specializes in Organizational Behavior and is well known for her research on mood and emotion in the workplace, their determinants, and their effects on various individual and group level work outcomes. She is the author of many articles in leading peer-reviewed journals such as the Academy of Management Journal, the Academy of Management Review, the Journal of Applied Psychology, and Psychological Bulletin. One of her papers won the Academy of Management's Organizational Behavior Division Outstanding Competitive Paper Award and another paper won the Human Relations Best Paper Award. She is, or has been, on the editorial review boards of the Journal of Applied Psychology, Academy of Management Journal, Journal of Management, and Journal of Managerial Issues, was a consulting editor for the Journal of Organizational Behavior, and is a member of the Organizational Frontiers Series editorial board. She is a Fellow in the American Psychological Association, the American Psychological Society, and the Society for Industrial and Organizational Psychology and a member of the Society for Organizational Behavior. Professor George also has co-authored a leading textbook on management. Gareth Jones received both his B.A. and Ph.D. from the University of Lancaster, U.K. He previously held teaching and research appointments at the University of Warwick, Michigan State University, and the University of Illinois at Urbana-Champaign. Professor Jones specializes in both organizational behavior and organizational theory and is well known for his research on socialization, culture, and applying transaction cost analysis to explain many forms of intraorganizational and interorganizational behavior. He also has published many articles in leading journals of the field and is one of the most prolific authors in the Academy of Management Review. One of his articles won the Academy of Management Journal Best Paper Award. He is, or has been, on the editorial review boards of the Academy of Management Review, the Journal of Management, and Management Inquiry. Professor Jones is a professor of Management at the Lowry Mays College and Graduate School of Business at Texas A&M University, where he is involved actively in teaching and research in Organizational Behavior and related fields.show more

Table of contents

(NOTE: Each chapter begins with an Opening Case, and ends with a Summary, Organizational Behavior in Action, and a Closing Care.) 1. Organizational Behavior and Management. What Is Organizational Behavior? Organizational Behavior and Management. Challenges for Organizational Behavior and Management. Challenge 1: Using New Information Technology to Enhance Creativity and Organizational Learning. Challenge 2: Managing Human Resources to Increase Competitive Advantage.Challenge 3: Developing Organizational Ethics and Well-Being.Challenge 4: Managing a Diverse Workforce. Challenge 5: Managing the Global Environment. I. INDIVIDUALS IN ORGANIZATIONS. 2. Individual Differences: Personality and Ability. The Nature of Personality. The Big Five Model of Personality. Other Organizationally Relevant Personality Traits. The Nature of Ability. The Management of Ability in Organizations. 3. The Experience of Work: Values, Attitudes, and Moods. Work Values, Attitudes, and Moods. Job Satisfaction. Theories of Job Satisfaction. Potential Consequences of Job Satisfaction. Organizational Commitment. 4. Perception, Attribution, and the Management of Diversity. The Nature of Perception. Characteristics of the Perceiver. Characteristics of the Target and Situation. Biases and Problems in Person Perception. Attribution Theory. Effectively Managing a Diverse Workforce. 5. Learning in Organizations. The Nature of Learning. Operant Cnditioning: Increasing the Probability of Desired Behaviors. Operant Conditioning: Reducing the Probability of Undesired Behaviors. Operant Conditioning in Practice: Organizational Behavior Modification. Social Learning Theory. The Learning Organization. 6. The Nature of Work Motivation. What Is Work Motivation? Why People Do What They Do: Theories of Wok Motivation. Need Theory. Expectancy Theory. Equity theory. Procedural Justice Theory. 7. Motivation Tools I: Job Design and Goal Setting. Job Design: Early Approaches. Job Design: The Job Characteristics Models. Job Design: The Social Information Processing Model. Job Design: Models Summarized. Goal Setting. Goal Setting and Job Design as Motivation Tools. 8. Motivation Tools II: Performance Appraisal, Pay, and Careers. The Role of Performance Appraisal in Motivation. Pay as a Motivation Tool. Motivation through Career Opportunities. Contemporary Career Challenges. 9. Stress and Work-Life Linkages. The Nature of Stress. Sources of Stress. Coping with Stress. II. GROUPS AND ORGANIZATIONAL PROCESSES. 10. The Nature of Work Groups. Introduction to Groups. Characteristics of Work Groups. How Groups Control Their Members: Roles and Rules. How Groups Control Their Members: Group Norms. Socialization: How Group Members Learn Roles, Rules, and Norms. 11. Effective Work Groups and Teams. Process Losses, Process Gains, and Group Effectiveness. Social Loafing: A Problem in Group Motivation and Performance. Group Tasks and Group Performance: Thompson's Model of Task Independence. Group Cohesiveness and Group Performance. Important Organization Groups. 12. Leadership. Introduction to Leadership. Early Approaches to Leadership. Fiedler's Contingency Theory of Leadership. Contemporary Perspectives on Leadership. Does Leadership Always Matter in Organizations? New Topics in Leadership Research. Recap of Leadership Approaches. 13. Communication. What Is Communication? The Functions of Communication. The Communication Process. Selecting an Appropriate Communication Medium: Information Richness and New Information Technologies. Communication Networks in Organizations. 14. Decision Making. Types of Decisions. The Decision-Making Process. Sources of Error in Decision-Making. Group Decision-Making. Group Decision-Making Techniques. Creativity. III. INTERGROUP RELATIONS AND THE ORGANIZATIONAL CONTEXT. 15. Organizational Structure and Culture. Organizational Structure, Culture, and Design. Differentiation: Grouping Organizational Activities. Integration: Mechanisms for Increasing Coordination. What Is Organizational Culture? 16. Determinants of Organizational Structure and Culture. The Organization's Environment. The Organization's Technology and Tasks. The Organization's Strategy. 17. Managing Global Organizations. Developing Global Understanding. Managing the Global Environment. Global Strategy and Structure. Managing Global Human Resources. 18. Power, Politics, and Conflict. The Nature of Power and Politics. Sources of Individual Power. Sources of Functional and Divisional Power. Organizational Politics: The Use of Power. What is Organizational Conflict? Pondy's Model of Organizational Conflict. Conflict Management Techniques. 19. Organizational Change and Development. Forces for and Resistance to Change. Organization-Level Resistance to Change. Evolutionary and Revolutionary Change in Organizations. Managing Change: Action Research. Organizational Development. Appendix.show more

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