Understanding and Managing Diversity

Understanding and Managing Diversity : International Edition

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For courses in Diversity offered in business or humanities departments. Also ideal for special topics courses in Human Resource Management, Organizational Behavior, and Human Relations. Combining varied readings, real-world cases and thought-provoking exercises, Understanding and Managing Diversity prepares today's students to enter an increasingly broad workplace where diversity must not only be accepted, but also understood.show more

Product details

  • Paperback | 336 pages
  • 180 x 231 x 13mm | 482g
  • Pearson Education (US)
  • Pearson
  • United States
  • 3rd edition
  • 0131293915
  • 9780131293915

Table of contents

I. INDIVIDUAL PERSPECTIVES ON DIVERSITY. 1. I AM 2. Multicultural Education and Equity Awareness Quiz (Are You Being Mislead?). 3. What is Your Workforce IQ? Canadian Version. 4. Body Ritual Among the Nacerima. 5. Nacerima Extended. 6. Increasing Multicultural Understanding: Uncovering Stereotypes. 7. Choosing the Board. 8. Reincarnation. 9. A World View of Cultural Diversity. II. PERSPECTIVES ON ORGANIZATIONS AND DIVERSITY. 10. Treasure Hunt Cross-Cultural Inventions and Contributions. 11. The Emotional Connection of Distinguishing Differences and Conflict. 12. Transcendus Exercise. 13. Intercultural Communication: A Current Perspective. II. GROUP IDENTITY PERSPECTIVES ON DIVERSITY. 14. White Privilege and Male Privilege: A Personal Account of Coming to See Correspondences through Work in Women's Studies. 15. The Power of Talk: Who Gets Heard and Why. 16. Briarwood Industries. 17. The Negative Consequences of Male Privilege. 18. Is This Sexual Harassment? 19. One Mans Viewpoint 20. Briefing Paper. 21. Generational Diversity Role Play Exercise. 22. The Aging Population: Exploring Workplace Issues. 23. Innovative Work Models for Older Workers. 24. Contradictions and Mixed Messages: Lesbian, Gay, Bisexual and Transgender Issues in the Workplace. 25. A Letter from an American Factory Worker. 26. Challenges. 27. Musical Chairs. 28. Accommodating Challenges. 29. Dilemmas at Valley Tech. 30. Does Social Class Make a Difference? 31. Religion, Culture and Management in the New Millennium. 32. Religion and Work. 33. Exploring Religious Diversity: An Exercise. 34. Accepting Diverse Practices. 35. Media Messages. III. ORGANIZATIONAL PERSPECTIVES ON DIVERSITY. 36. Exploring Diversity in Your Organization. 37. Making Differences Matter: A New Paradigm for Managing Diversity. 38. Building A Business Case for Diversity. 39. Diversity in the Workplace: Ethics, Pragmatism, or Some of Both? 40. How Canada Promotes Workplace Diversity. 41. What Happened at Coca Cola? 42. Culture and Gender in Fords Mexican High Performance Plant. 43. Believability: A Case in Diversity in Law Enforcement. 44. Nightmare on Wall Street. 45. From Tailhook to Tailspin: A Dishonorable Decade of Sexual Harassment in the U.S. Military. 46. The Cracker Barrel Restaurants. 47. Evaluating Organizational Commitment to Diversity: Auditing Organizational Websites. 48. Evaluating Diversity in the Real World: Conducting a Diversity Audit. Contributors. Index.show more

About Carol Harvey

Carol E Harvey (Ed.D., University of Massachusetts at Amherst) is associate professor and former Chair of Business Studies at Assumption College. She holds an MBA and a Certificate of Advanced Studies from Northeastern University and an MA in Psychology from Assumption Colleges. She is a site visitor for NEASC (New England Association of Schools and Colleges) for college accreditation and consultant to businesses, particularly in the areas of mentoring and organizational development. Formerly employed as a manager at the Xerox Corporation, her research interests include implementing diversity initiatives in organizations and improving critical thinking skills in the college classroom. She is the co-recipient of the 2004 Roethlisberger Memorial Award from the Organizational Behavior Teaching Society for the best article from the Journal of Management Education for "Critical Thinking in the Management Classroom: Bloom's Taxonomy as a Learning Tool." M. June Allard (Ph.D., Michigan State University) is professor and Chair of Psychology at Worcester State College. She is a social and experimental psychologist with research and teaching interests in international and cross-cultural psychology and in assessment and evaluation. A site visitor for NEASC (New England Association of Schools and Colleges) for college accreditation, she consults to colleges on assessment and conducts undergraduate program evaluations. A lifelong world traveler, she lectures on research and evaluation internationally in countries such as Morocco, Costa Rica, Poland, Mexico, Turkey, Nicaragua, Bolivia, Brazil, and Italy and has conducted research projects for the U.S. Peace Corps, UNESCO, and USAID and educational evaluation for the International Baccalaureate Organization (Cardiff, Wales).show more