Understanding and Managing Diversity : Readings, Cases, and Exercises
For courses in Diversity offered in business or humanities departments. Also ideal for special topics courses in Human Resource Management, Organizational Behavior, and Human Relations.Combining varied readings, real-world cases and thought-provoking exercises, Understanding Diversity prepares today's students to enter an increasingly broad workplace where diversity must not only be accepted, but also understood.
- Paperback | 309 pages
- 170.2 x 282.4 x 12.4mm | 462.67g
- 07 Sep 2001
- Pearson Education (US)
- United States
- 2nd edition
Table of contents
I. PERSPECTIVES ON DIVERSITY. 1. Theoretical Underpinnings of Diversity. 2. Body Ritual Among the Nacerima. 3. A World View of Cultural Diversity. II. PERSPECTIVES ON ORGANIZATIONS AND DIVERSITY. 4. Managing Cultural Diversity: Implications for Organizational Competitiveness. 5. Strategies for Managing Human Resource Diversity: From Resistance to Learning. 6. The Emotional Connection of Distinguishing Differences and Conflict. 7. The Diversimiliarity Approach to Diverse Management: A Primer and Strategies for Future Managers. 8. How Canada Promotes Workplace Diversity. 9. Innovative Work Models for Older Workers. III. PERSPECTIVES ON SOME DIMENSIONS OF DIVERSITY. 10. The Power of Talk: Who Gets Heard and Why. 11. The Male Role Stereotype. 12. White Privilege and Male Privilege: A Personal Account of Coming to See Correspondences through Work in Women's Studies. 13. The Continual Challenge of Sexual Diversity at Work. 14. Social Class in the Workplace. 15. Religion, Culture and Management in the New Millennium. IV. PERSPECTIVES ON DIVERSITY: CASES. 16. Nightmare on Wall Street. 17. First Union Case: Lessons on the Politics of Space. 18. Briarwood Industries. 19. From Tailhook to Tailspin: A Dishonorable Decade of Sexual Harassment in the U.S. Military. 20. Diversity in Law Enforcement: The Report. 21. Survival and Change at the San Juan Pueblo Agriculture Cooperative. 22. Jack's Challenge: Sumiko's Dilemma. 23. The Cracker Barrel Restaurants. 24. The Implementation of Diversity Initiatives: Lessons from the (Battle)field. 25. The Murder of Barry Winchell: The Ultimate Failure of "Don't Ask, Don't Tell." 26. Dilemmas at Valley Tech. V. PERSPECTIVES ON EXPERIENCING DIVERSITY: EXERCISES. 27. Exploring Diversity on Your Campus. 28. What Is Your Workforce IQ?: American Version. 29. What Is Your Workforce IQ?: Canadian Version. 30. Individual Diversity: The Relevance of Personal Values. 31. Common and Uncommon Threads: A Values Clarification Exercise. 32. Understanding Diversity in Our Heritage. 33. I Am... 34. Increasing Multicultural Understanding: Uncovering Stereotypes. 35. A Gender and Communication Exercise. 36. Is This Sexual Harassment? 37. Invisible Volleyball Game. 38. Transcendus Exercise. 39. Treasure Hunts I: Cross-Cultural Communication. 40. Treasure Hunt II: Cross-Cultural Inventions and Contributions. 41. Treasure Hunt III: Nobel Contributors. 42. The Aging Population: Exploring Workplace Issues. 43. Team Conflict and Generational Diversity. 44. A Letter from an American Factory Worker. 45. Religion and Work. 46. Musical Chairs. 47. Create an Exercise. 48. Evaluating Diversity in the Real World: Conducting a Diversity Audit. Index.