The Truth About Managing People...And Nothing But the Truth

The Truth About Managing People...And Nothing But the Truth

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In The Truth About Managing People, one of the world's leading management experts distills today's most important management research into over 60 proven "truths" you can use right now! Stephen P. Robbins rips away the hype, fads, and clich?s that keep managers from seeing reality, delivering no-holds barred advice for hiring, motivation, leadership, communication, team-building, change and conflict management, performance evaluation, and much more.
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Product details

  • Hardback | 240 pages
  • 136.7 x 187.5 x 22.6mm | 381.02g
  • Upper Saddle River, United States
  • English
  • Subsequent
  • 013066927X
  • 9780130669278

Table of contents

Preface. I. THE TRUTH ABOUT HIRING. Truth 1. Forget Traits; It's Behavior That Counts. Truth 2. Realistic Job Previews: What You See Is What You Get. Truth 3. Tips for Improving Employee Interviews. Truth 4. Want Pleasant Employees? It's in the Genes! Truth 5. Good Citizenship Counts! Truth 6. Brains Matter; or When in Doubt, Hire Smart People. Truth 7. Don't Count Too Much on Reference Checks. Truth 8. When in Doubt, Hire Conscientious People! Truth 9. Hire People Who Fit Your Culture: My "Good Employee" Is Your Stinker! Truth 10. Match Personalities and Jobs. Truth 11. Manage the Socialization of New Employees. II. THE TRUTH ABOUT MOTIVATION. Truth 12. Why Many Workers Aren't Motivated at Work Today. Truth 13. Happy Workers Aren't Necessarily Productive Workers! Truth 14. Workforce Generations and Values. Truth 15. Telling Employees to "Do Your Best" Isn't Likely to Achieve Their Best. Truth 16. Not Everyone Wants to Participate in Setting Their Goals. Truth 17. Professional Workers Go for the Flow. Truth 18. Watch Out for Cyberloafing! Truth 19. When Giving Feedback: Criticize Behaviors, Not People. Truth 20. You Get What You Reward. Truth 21. It's All Relative! Truth 22. Recognition Motivates (and It Costs Very Little!). Truth 23. Ways to Motivate Low-Skill, Low-Pay Employees. Truth 24. There's More to High Employee Performance Than Just Motivation. III. THE TRUTH ABOUT LEADERSHIP. Truth 25. The Essence of Leadership is Trust. Truth 26. Experience Counts! Wrong! Truth 27. Most People THINK They Know What Good Leaders Look Like. Truth 28. Effective Leaders Know How to Frame Issues. Truth 29. You Get What You Expect. Truth 30. Great Followers Make Great Leaders. Truth 31. Charisma Can Be Learned. Truth 32. Make Others Dependent on You. Truth 33. There's No Ideal Leadership Style. Truth 34. Adjust Your Leadership Style for Cultural Differences or When in Rome.... Truth 35. When Leadership ISN'T Important. IV. THE TRUTH ABOUT COMMUNICATION. Truth 36. Hearing Isn't Listening. Truth 37. Choose the Right Communication Channel. Truth 38. Listen to the Grapevine. Truth 39. Men and Women DO Communicate Differently. Truth 40. What You Do Overpowers What You Say. Truth 41. The Case for Open-Book Management. V. THE TRUTH ABOUT BUILDING TEAMS. Truth 42. What We Know That Makes Teams Work. Truth 43. 2 + 2 Doesn't Necessarily Equal 4. Truth 44. We're Not All Equal: Status Matters! Truth 45. Not Everyone Is Team Material. VI. THE TRUTH ABOUT MANAGING CONFLICTS. Truth 46. The Case FOR Conflict. Truth 47. Poor Communication Isn't the Source of Most Conflicts. Truth 48. Beware of Groupthink. Truth 49. How to Reduce Work-Life Conflicts. VII. THE TRUTH ABOUT DESIGNING JOBS. Truth 50. There's No Such Thing as a "Good Job". Truth 51. Not Everyone Wants a Challenging Job. Truth 52. Four Job-Design Actions That Will Make Employees More Productive. VIII. THE TRUTH ABOUT PERFORMANCE EVALUATION. Truth 53. Annual Reviews: The Best Surprise Is NO Surprise! Truth 54. Don't Blame Me! The Role of Self-Serving Bias. Truth 55. The Case for 360-Degree Feedback Appraisals: More IS Better! IX. THE TRUTH ABOUT COPING WITH CHANGE. Truth 56. Most People Resist Any Change That Doesn't Jingle in Their Pockets! Truth 57. You CAN Teach an Old Dog New Tricks. Truth 58. Use Participation to Reduce Resistance to Change. Truth 59. Layoffs Are as Tough on Survivors as Those Who Get Laid Off. X. SOME FINAL THOUGHTS ABOUT MANAGING BEHAVIOR. Truth 60. I'll See It When I Believe It. Truth 61. First Impressions DO Count! Truth 62. People Aren't Completely Rational: Don't Ignore Emotions! Truth 63. Beware of the Quick Fix. References.
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Review quote

"Stephen Robbins does it again! A prolific scholar and writer, he cuts through the research and theory to deliver immediately useful and essential insights for the effective management of people. I have never seen anything quite like The Truth. Excellent for all of us who don't take the time to keep up with leading edge thinking and practice in the field of management."- Eric G. Stephan, ProfessorOrganizational Leadership & StrategyMarriott School of Management, Brigham Young University"The wide gap between management practice and behavioral research has finally been bridged. Steve Robbins' book translates what researchers currently know about managing people into clear and useful prescriptions for effective management. It should be the benchmark for anyone seeking advice on how to manage people."- Thomas G. CummingsProfessor and Chair of the Department of Management and OrganizationMarshall School of Business, University of Southern California"Steve Robbins has truly pulled off what he said he would. Robbins has written a superb book that assembles evidence about some of the most useful information for managing people to achieve higher productivity and morale. Instead of belaboring and embellishing one concept throughout the book, Robbins presents the best evidence from many of the leading management researchers. The book is eminently practical, yet common sense is contradicted where it is proved to be wrong. In synthesizing the most useful information available on 63 key topics, Steve Robbins has made a substantial contribution to practicing managers. Researchers too should dig into this book to find out what is really known about managing people."- Andrew J. DuBrin, Ph.D.Professor of Management and Industrial PsychologistRochester Institute of Technology"What a service! The premiere writer of management textbooks has sifted through the research to extract the real nuggets-the (often-surprising) truths that every manager should know. This book is an antidote for the unsupported opinions handed out in many popular management books. Robbins lays out the rock-solid foundation for managing people-those central truths that are consistently supported by research. Ignore them at your peril!"- Kenneth W. ThomasProfessor of Management, Naval Postgraduate School, Monterey, California;author of Intrinsic Motivation at Work"This is an important book for any manager, no matter the type of organization. Steve Robbins has combined two ingredients seldom found together in the typical business book: First, he speaks in language clearly understandable to managers. Second, he backs up his pithy discussions and conclusions by anchoring them in solid behavioral research findings. Definitely an interesting and highly informative read."- Lyman W. PorterUniversity of California, Irvine"If someone wants to unleash the truth of people management, read this book. Author Robbins addresses the most critical challenges organizations face today in a concise and entertaining way." - Subir ChowdhuryExecutive Vice President, American Supplier InstituteAuthor of the best-selling THE POWER OF SIX SIGMA and The Talent Era: Achieving High Return On Talent"This is a clever book. Stephen Robbins has put together a book I wish I had written. It's a quick reference written for practicing managers, social scientists, and anyone interested in managing people. Robbins' 'best of' approach, as well as the reference materials each section draws on, make this book a 'must have' for practical, reliable, and valid information on the important leadership/management/people topics of the day."- Randall P. White, Ph.D.Principal, The Executive Development Group LLCCo-author, Relax, It's Only Uncertainty
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About Stephen P. Robbins

DR. STEPHEN P. ROBBINS is the world's #1 best-selling textbook author in the areas of management and organizational behavior. His books have sold more than two million copies, are currently used by students at more than one thousand U.S. colleges and universities, and are widely read worldwide. Robbins' Organizational Behavior, Ninth Edition (Prentice Hall) is the market leader throughout Canada, Mexico, Central America, South America, Australia, Hong Kong, Singapore, Taiwan, South Korea, India, China, and Scandinavia. He is the author of Managing Today and co-author of both Management, Fifth Edition and Fundamentals of Management. Robbins holds a Ph.D. from the University of Arizona and has served in management roles for Shell and Reynolds Metals. Currently a member of the faculty at San Diego State University (Emeritus), Robbins' research interests have focused on conflict, power, and politics in organizations, as well as the development of effective interpersonal skills. His articles on these and other topics have appeared in Business Horizons, California Management Review, Business and Economic Perspectives, International Management, Management Review, The Journal of Management Education, and other leading journals. An avid participant in masters' track and field, Robbins has set numerous indoor and outdoor age-group world sprint records since turning 50 in 1993. He has won more than a dozen indoor and outdoor U.S. national titles at 60m, 100m, 200m, and 400m, and has won five gold medals at the World Veteran Championships.
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Rating details

668 ratings
3.77 out of 5 stars
5 29% (193)
4 32% (217)
3 28% (189)
2 8% (52)
1 3% (17)
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