The Traveller's Friend

The Traveller's Friend

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It is divided into four easy-to-use parts: Part I provides a general guide to planning for a happy holiday with advice on how to avoid trouble while travelling while Part II introduces scenarios of the sorts of problems that could be encountered by travellers and offers helpful hints on how to deal with them. Part III provides background information about consumer affairs with steps to take if you have a problem and Part IV offers information on the various agencies and organizations that play a part in the travel industry, and suggests how to ensure the best of service and assistance from them all. The book concludes with sample letters to help the reader get results with their travel problem, worksheets to help work out any claim against a travel provider and a comprehensive list of contacts for all the organizations described in the more

Product details

  • Paperback | 224 pages
  • Hospitality Press
  • Elsternwick, Australia
  • 186250508X
  • 9781862505087