Training In Interpersonal Skills

Training In Interpersonal Skills : United States Edition

3.45 (22 ratings by Goodreads)
  • Paperback
By (author)  , By (author) 

List price: US$95.99

Currently unavailable

Add to wishlist

AbeBooks may have this title (opens in new window).

Try AbeBooks


For use as a supplement in courses in management and management skills, organizational behavior and development, interpersonal relations, human resource management, human relations, supervision, and group dynamics.This highly-regarded supplemental text is designed to provide vital training in interpersonal skills that complement the conceptual and research material found in most textbooks. This completely self-contained program provides an action-oriented approach in which students actually practice skills behavior.
show more

Product details

  • Paperback | 282 pages
  • 176.8 x 238.8 x 12.4mm | 439.99g
  • Pearson
  • United States
  • 3rd edition
  • 0130090549
  • 9780130090546

Table of contents

I. SELF-AWARENESS. 1. Skills: An Introduction. 2. Self-Awareness: A Point of Departure. II. COMMUNICATING. 3. Sending Interpersonal Messages. 4. Listening. 5. Providing Feedback. III. MOTIVATING. 6. Goal Setting. 7. Clarifying Expectations. 8. Empowering People Through Delegation. IV. LEADING. 9. Politicking. 10. Persuading. 11. Applying Leadership Style. 12. Promoting and Managing Resistance to Change. V. TEAMING. 13. Building Teams. 14. Running Meetings. VI. PROBLEM SOLVING. 15. Resolving Conflicts. 16. Negotiating. 17. Integrating. References. Index.
show more

Rating details

22 ratings
3.45 out of 5 stars
5 27% (6)
4 14% (3)
3 41% (9)
2 14% (3)
1 5% (1)
Book ratings by Goodreads
Goodreads is the world's largest site for readers with over 50 million reviews. We're featuring millions of their reader ratings on our book pages to help you find your new favourite book. Close X