Total Customer Service

Total Customer Service : The Ultimate Weapon

3.4 (15 ratings by Goodreads)
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Description

A marketing expert and a respected business journalist argue that excellence in customer service can provide the key to business access in the coming decade, and outline a comprehensive strategy to achieve customer service goals
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Product details

  • Hardback | 227 pages
  • United States
  • English
  • 0060161809
  • 9780060161804

Rating details

15 ratings
3.4 out of 5 stars
5 13% (2)
4 20% (3)
3 60% (9)
2 7% (1)
1 0% (0)
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