This is Service Design Thinking : Basics - Tools - Cases
The book introduces the emerging field of service design thinking in an accessible manner to beginners and students and it broadens the knowledge and can act as a resource for experienced design professionals. It showcases twenty-five adaptable service design tools and gives concrete examples of the practice of service design through five international case studies.
- Hardback | 376 pages
- 182 x 235 x 37mm | 1,120g
- 21 Oct 2016
- BIS Publishers B.V.
- Amsterdam, Netherlands
- zahlreiche farbige Abbildungen