This is Service Design Thinking

This is Service Design Thinking : Basics - Tools - Cases

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The book introduces the emerging field of service design thinking in an accessible manner to beginners and students and it broadens the knowledge and can act as a resource for experienced design professionals. It showcases twenty-five adaptable service design tools and gives concrete examples of the practice of service design through five international case studies.
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Product details

  • Hardback | 376 pages
  • 182 x 235 x 37mm | 1,120g
  • Amsterdam, Netherlands
  • English
  • Nachdruck
  • zahlreiche farbige Abbildungen
  • 9063692560
  • 9789063692568
  • 47,702