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The Making of a Manager : What to Do When Everyone Looks to You
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Description
No idea what you're doing? No problem. Good managers are made, not born.
Top tech executive Julie Zhuo remembers the moment when she was asked to lead a team. She felt like she'd won the golden ticket, until reality came crashing in. She was just 25 and had barely any experience being managed, let alone managing others.
Her co-workers became her employees overnight, and she faced a series of anxiety-inducing firsts, including agonising over whether to hire an interviewee; seeking the respect of reports who were cleverer than her; and having to fire someone she liked. Like most first-time managers, she wasn't given any formal training, and had no resources to turn to for help. It took her years to find her way, but now she's offering you the short-cut to success.
This is the book she wishes she had on day one. Here, she offers practical, accessible advice like:
* Don't hide thorny problems from your own manager; you're better off seeking help quickly and honestly
* Before you fire someone for failure to collaborate, figure out if the problem is temperamental or just a lack of training or coaching
* Don't offer critical feedback in a 'compliment sandwich' - there's a better way!
Whether you're new to the job, a veteran leader, or looking to be promoted, this is the handbook you need to be the kind of manager you've always wanted.
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Top tech executive Julie Zhuo remembers the moment when she was asked to lead a team. She felt like she'd won the golden ticket, until reality came crashing in. She was just 25 and had barely any experience being managed, let alone managing others.
Her co-workers became her employees overnight, and she faced a series of anxiety-inducing firsts, including agonising over whether to hire an interviewee; seeking the respect of reports who were cleverer than her; and having to fire someone she liked. Like most first-time managers, she wasn't given any formal training, and had no resources to turn to for help. It took her years to find her way, but now she's offering you the short-cut to success.
This is the book she wishes she had on day one. Here, she offers practical, accessible advice like:
* Don't hide thorny problems from your own manager; you're better off seeking help quickly and honestly
* Before you fire someone for failure to collaborate, figure out if the problem is temperamental or just a lack of training or coaching
* Don't offer critical feedback in a 'compliment sandwich' - there's a better way!
Whether you're new to the job, a veteran leader, or looking to be promoted, this is the handbook you need to be the kind of manager you've always wanted.
show more
Product details
- Paperback | 288 pages
- 135 x 216 x 21mm | 286g
- 21 Mar 2019
- Ebury Publishing
- Virgin Books
- London, United Kingdom
- English
- 9780753552896
- 2,207
Review Text
Julie Zhuo is one of Silicon Valley’s top product design executives. She leads the teams behind some of the world's most popular mobile and web services used by billions of people every day. She writes about technology, design, and leadership on her
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Review quote
I wish I'd had this book when I started managing a team at Instagram. Julie covers the full range of becoming a manager, from your first meetings with your team to accomplishing huge goals together. * Mike Krieger, Co-Founder of Instagram * Julie Zhuo had to learn to be a manager fast, as her role kept expanding in the hyper-growth environment of a successful Silicon Valley start-up. In The Making of a Manager, she shares what she learned-often, the hard way. She combines cutting-edge analysis of how organizations work with engaging and accessible examples of how theory plays out in real life, with stories of what she did right and wrong. * Gretchen Rubin, New York Times bestselling author of The Happiness Project * I've seen so many people thrust into management in high-growth companies with so little guidance. From now on, I will hand them this book. Its practical wisdom is immediately useful for the newly minted manager-and us old ones. * Ev Williams, CEO of Medium and Co-founder of Twitter * Julie Zhuo had to learn to be a manager fast, as her role kept expanding in the hyper-growth environment of a successful Silicon Valley start-up. In The Making of a Manager, she shares what she learned-often, the hard way. She combines cutting-edge analysis of how organizations work with engaging and accessible examples of how theory plays out in real life, with stories of what she did right and wrong. * Gretchen Rubin, New York Times bestselling author of The Happiness Project *
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About Julie Zhuo
Julie Zhuo is one of Silicon Valley's top product design executives. She leads the teams behind some of the world's most popular mobile and web services used by billions of people every day. She writes about technology, design, and leadership on her popular blog The Year of the Looking Glass and in publications like the New York Times and Fast Company. She graduated with a computer science degree from Stanford University and lives with her husband and two children in California.
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