Telephone Conversation

Telephone Conversation

4.33 (3 ratings by Goodreads)
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We are the people of the phone. We measure out our lives in coffee-spoon-sized speech events. Both at home and at work, we conform to the telephone's rhythms as other peoples respond to rhythms of nature, family, or institutions. Telephones are escaping their wires to enter our cars, airplanes, and patios. The call-waiting beep promotes the routing interruption of one phone call by another. Voice mail and the answering machine add monologues to the mix. These telephone machines snare us in their rhythms and routines. We can take control of this situation only by understanding the facts of telephone speaking.In this book, Robert Hopper eavesdrops on the sounds of telephone conversation, the most important yet least examined province of contemporary communication. The telephone is surely the primary electronic medium for interpersonal communication, but we rarely ask how telephones affect our interaction with one another. "Telephone Conversation" describes the interactional organization of talking on the telephone. It provides a detailed examination of this technologically mediated form of social activity.
It is not simply a book on telephone communication, it is a rigorous sociology of an important aspect of contemporary life.
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Product details

  • Paperback | 264 pages
  • 154.9 x 231.1 x 22.9mm | 430.92g
  • Indiana University Press
  • Bloomington, IN, United States
  • English
  • 10ill.
  • 025320724X
  • 9780253207241
  • 1,751,250

About Robert Hopper

ROBERT HOPPER is Charles Sapp Centennial Professor of Communication at the University of Texas at Austin. His books include Children Learning Language: Between You and Me and Human Message Systems.
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Review quote

"... Hopper's aim is to begin to reveal to us the complex world of telephone conversation, and that is what he succeeds marvellously in doing." Discourse & Society "A guided tour through the interior world of phone interactions, Telephone Conversation is a playful, often poetic excursion into the dance-like qualities of language as and in technology." Wayne A. Beach "Telephone Conversation is an engagingly written book, peppered with snippets of telephone chat that enable readers to see the extraordinariness of ordinary talk." Quarterly Journal of Speech " ... the first comprehensive work on telephone interaction ... Written in a lucid, often poetic manner, it keeps the reader's interest to the end." Anthropological Linguistic
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Table of contents

Preface Beginnings 1. The People of the Phone 2. The Rediscovery of Speaking Openings 3. Telephone Openings: How to Begin a Speech Event 4. Situational Variations in Telephone Openings: Circumstances, Relationships, Cultures Turns 5. How Do I Know When ItOs My Turn? 6. Turn Beginnings, Speech Overlap, and Interruption: Floor Access as Power Trajectories 7. Beginnings Discourse Episodes 8. Beginning to Play 9. The Telephone Access War Envoi: The Interaction Order Appendix: Transcribing Conventions Notes References Index
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Rating details

3 ratings
4.33 out of 5 stars
5 33% (1)
4 67% (2)
3 0% (0)
2 0% (0)
1 0% (0)
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