Technical Knowledge for Service Advisors

Technical Knowledge for Service Advisors

By (author) 

List price: US$14.99

Currently unavailable

We can notify you when this item is back in stock

Add to wishlist

AbeBooks may have this title (opens in new window).

Try AbeBooks

Description

Service advisors have the most difficult job in the automotive service industry...and that's without knowing anything about the technical aspects of an automobile. Being able to understand the basics of what a technician is telling them, and then being able to relay that information in simple, easy-to-understand terms to a customer are critical to a successful sale. This book describes basic vehicle systems, common problems, and frequent repairs in a manner that applies directly to the service advisor's job.show more

Product details

  • Paperback | 48 pages
  • 215.9 x 279.4 x 2.79mm | 176.9g
  • Createspace Independent Pub
  • English
  • 1507797621
  • 9781507797624