Technical Communication in the Age of the Internet

Technical Communication in the Age of the Internet

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Description

For courses in Technical Writing, Writing for Technicians, Technical Communication, or Business Writing.Focusing on what to do, rather than on the theory of why it should be done, this practical, user-friendly guide explores common on-the-job writing/communication requirements. Comprehensive and current, it uses a learn-by-doing approach to cover writing and oral communication, along with current electronic communication opportunities.show more

Product details

  • Paperback | 305 pages
  • 192 x 236.2 x 14.7mm | 512.57g
  • Pearson Education (US)
  • Pearson
  • Upper Saddle River, NJ, United States
  • English
  • 4th edition
  • 0130205745
  • 9780130205742

Back cover copy

Focusing on what to do, rather than on the theory of why is should be done, Technical Communication in the Age of the Internet explores common on-the-job writing and speaking requirements. Formerly titled Technical Communication: The Practical Craft, this fourth edition recognizes the ways in which electronic communication is revolutionizing how we connect with another. At a time when instantaneous global communication is a daily event for millions, the need to be clear, concise, and complete is greater than ever as a loosely conceived, poorly expressed, and hastily sent message can now more quickly spread confusion, consternation, and conflict among more recipients in more places. Using a clear, simple, modular format, the authors of Technical Communication in the Age of the Internet, Fourth Edition, focus on specific writing/communication situations to: discuss the value of using specific formats to communicate in a professional environment structure each writing/communication task into a series of choices leading to the most effective format for preventing information explain how to plan and execute a particular assignment provide an example or two to model A powerful learn-by-doing approach coupled with this modular format makes Technical Communication in the Age of the Internet a valuable learning resource and an indispensable desktop reference.show more

Table of contents

Introduction: The Development Process. 1. Building Blocks. 2. Reports. 3. Correspondence. 4. Oral Communications. 5. Research and Development. 6. Grammar, Usage, and Mechanics. Appendix: Answers to Exercises. Index.show more