Talking with Your Customers

Talking with Your Customers : What They Will Tell You About Your Business When You Ask the Right Questions

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Description

Shows how to use surveys to assess customer satisfaction, tells how to interpret the results, and describes the best survey techniques
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Product details

  • Paperback | 206 pages
  • 210.82 x 276.86 x 15.24mm | 521.63g
  • Chicago, United States
  • English
  • 0793105161
  • 9780793105168