Talking with Your Customers : What They Will Tell You About Your Business When You Ask the Right Questions
Shows how to use surveys to assess customer satisfaction, tells how to interpret the results, and describes the best survey techniques
- Paperback | 206 pages
- 210.82 x 276.86 x 15.24mm | 521.63g
- 01 Oct 1993
- Dearborn Trade,U.S.
- Chicago, United States