Tackling Tourists

Tackling Tourists : An inside Guide to Visitor Management

  • VHS video

List price: US$17.09

Currently unavailable

Add to wishlist

AbeBooks may have this title (opens in new window).

Try AbeBooks

Description

Demonstrating important aspects of the GNVQ Leisure and Tourism units on human resources, marketing and customer service in action, this video follows the custodian guides at the Secret Wartime Tunnels of Dover Castle as they look after visitors and tackle the problems encountered.show more

Product details

  • VHS video
  • HISTORIC ENGLAND
  • ENGLISH HERITAGE
  • Swindon, United Kingdom
  • 1850746877
  • 9781850746874