Supervisors Survival Kit

Supervisors Survival Kit : Your First Step into Management

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Description

For courses in Supervision, Supervisory Management, and Steps Into Management workshops/seminars or self-study. It is also useful in corporate or contract training programs. This best-selling book provides a practical, in-depth introduction to the important contemporary issues related to management and supervision in the modern workplace. It presents the latest insights and theories regarding supervisory management, personal growth and team-oriented environments in a hands-on format to enhance the learning process.show more

Product details

  • Paperback | 278 pages
  • 204.7 x 255.3 x 19.6mm | 503.5g
  • Pearson Education Limited
  • Prentice-Hall
  • Harlow, United Kingdom
  • English
  • Revised
  • 9th Revised edition
  • 0130290319
  • 9780130290311

Table of contents

I. GETTING INTO SUPERVISION. 1. Should You be a Supervisor? 2. Making the Transition. 3. The New Star in the Management Hierarchy. II. HUMAN RELATIONS AND COMMUNICATIONS: THE KEY TO SUCCESSFUL SUPERVISION. 4. Achieving Productivity through People. 5. The Supervisor-Employee Relationship. 6. Five Irreplaceable Foundations. 7. Creating a Productive Working Climate. 8. The Shift to Total Quality Management. 9. The Effective Work Team. 10. Communicating Privately. 11. The Problem Employee. 12. Staffing. 13. Delegation. 14. Use Your Knowledge Power. 15. The Formal Appraisal. III. MANAGING YOURSELF. 16. Learning to Concentrate. 17. Establishing Goals and Planning. 18. Setting Priorities. 19. Managing Your Time. 20. Making Decisive Decisions. IV. WHERE DO I GO FROM HERE? 21. Common Mistakes You Don't Want to Make. 22. Converting Change into Opportunity. 23. Having a Personal Plan B. 24. Leadership: What Every Manager Should Know. Roles Profiles for Cases and Mini-Games. Suggested Answers to Case Problems. Role Profiles for Cases and Mini-Games. Index.show more

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