Supervisor's Survival Kit [Neteffect Series]

Supervisor's Survival Kit [Neteffect Series]

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Description

Continuing the Elwood Chapman tradition, author Cliff Goodwin brings you The Supervisor's Survival Kit , 10th Edition. Updated throughout, this edition focuses on the essential techniques and skills needed to be an effective supervisor. This text discusses how to make the transition to management, achieve productivity through people, build an effective team, and conduct essential supervisory tasks such as staffing, delegating, motivating and appraising employees. It offers a unique approach-fostering supervisory skills through the use of role plays, case studies, games and exercises-and will help readers gain confidence in their leadership and supervisory roles.
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Product details

  • Paperback | 336 pages
  • 177.8 x 231.1 x 17.8mm | 498.96g
  • Pearson
  • United States
  • English
  • 10th edition
  • 0131183877
  • 9780131183872

Table of contents

Table of Contents Getting Into Supervision1. Should You Be a Supervisor?2. Making the Transition3. The Supervisor's Role and Responsibility in the Modern Organization Human Relations and Communications: The Key to Successful Supervision4. Achieving Productivity Through People5. The Supervisor-Employee Relationship6. Five Irreplaceable Foundations7. Creating a Productive Working Climate8. Quality Control and Continuous Improvement9. The Effective Work Team10. Communicating Privately11. The Problem Employee12. Staffing13. Delegation14. Use Your Knowledge Power15. The Formal Appraisal Managing Yourself16. Learning to Concentrate17. Establishing Goals and Planning18. Setting Priorities19. Make Decisive Decisions Where Do I Go From Here?20. Common Mistakes You Don't Want to Make21. Converting Change into Opportunity
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