Supervisor's Survival Kit

Supervisor's Survival Kit

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Description

Continuing the Elwood Chapman tradition, author Cliff Goodwin brings you The Supervisor's Survival Kit, 10th Edition. Updated throughout, this edition focuses on the essential techniques and skills needed to be an effective supervisor. This text discusses how to make the transition to management, achieve productivity through people, build an effective team, and conduct essential supervisory tasks such as staffing, delegating, motivating and appraising employees. It offers a unique approach--fostering supervisory skills through the use of role plays, case studies, games and exercises--and will help readers gain confidence in their leadership and supervisory roles.show more

Product details

  • Paperback | 336 pages
  • 177.8 x 231.1 x 17.8mm | 498.96g
  • Pearson Education (US)
  • Prentice Hall
  • Upper Saddle River, United States
  • English
  • Revised
  • 10th Revised edition
  • 0131183877
  • 9780131183872

Table of contents

Table of Contents Getting Into Supervision 1. Should You Be a Supervisor? 2. Making the Transition 3. The Supervisor's Role and Responsibility in the Modern Organization Human Relations and Communications: The Key to Successful Supervision 4. Achieving Productivity Through People 5. The Supervisor-Employee Relationship 6. Five Irreplaceable Foundations 7. Creating a Productive Working Climate 8. Quality Control and Continuous Improvement 9. The Effective Work Team 10. Communicating Privately 11. The Problem Employee 12. Staffing 13. Delegation 14. Use Your Knowledge Power 15. The Formal Appraisal Managing Yourself 16. Learning to Concentrate 17. Establishing Goals and Planning 18. Setting Priorities 19. Make Decisive Decisions Where Do I Go From Here? 20. Common Mistakes You Don't Want to Make 21. Converting Change into Opportunityshow more

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