Supervision Today

Supervision Today : The Ultimate Guide to Front-Line Management

3.65 (60 ratings by Goodreads)
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For courses in Supervisory Management, Supervision, and First-Line Management. Written by well-respected educators in the field, this skills-focused introduction to supervision captures the reality of supervising in the 2000s. It takes students on the job by first explaining the job of supervisor and then featuring a wide range of examples of how supervisors operate in real situations. The focus is on key skills needed for effective supervision-e.g., goal-setting, delegating, budgeting, interviewing, negotiating, counseling, coaching, conducting groups meetings, and handling grievances. Rich in instructional aids and experiential opportunities, it features lots of vignettes and visual stimuli to make concepts come more

Product details

  • Paperback | 549 pages
  • 231.14 x 276.86 x 25.4mm | 1,043.26g
  • Pearson Education Limited
  • Prentice-Hall
  • Harlow, United Kingdom
  • English
  • Revised
  • 3rd Revised edition
  • col. Illustrations, ports. (some col.)
  • 013025441X
  • 9780130254412

Table of contents

I. INTRODUCTION. 1. Defining the Supervisor's Job. 2. Understanding Supervisory Challenges in The 21st Century. II. PLANNING AND CONTROL. 3. Establishing Goals. 4. Designing and Implementing Controls. 5. Solving Problems and Making Decisions. III. ORGANIZING, STAFFING, AND EMPLOYEE DEVELOPMENT. 6. Organizing an Effective Department. 7. Acquiring the Right People. 8. Appraising Employee Performance. IV. STIMULATING INDIVIDUAL AND GROUP PERFORMANCE. 9. Motivating Your Employees. 10. Providing Effective Leadership. 11. Communicating Effectively. 12. Supervising Groups and Work Teams. V. COPING WITH WORKPLACE DYNAMICS. 13. Handling Conflict, Politics, and Negotiations. 14. Dealing with Change and Stress. 15. Disciplining Employees. 16. the Supervisor's Role in Labor Relations. Postscript: Personal more

Rating details

60 ratings
3.65 out of 5 stars
5 35% (21)
4 25% (15)
3 22% (13)
2 7% (4)
1 12% (7)
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