Supervision in Canada Today

Supervision in Canada Today

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For courses in supervisory management, supervision, first-line or front-line management at community colleges and proprietary schools.This new edition continues to offer a skills-focused introduction to supervision. It addresses the issues confronted by supervisors in today's complex business environment in Canada, featuring examples from real supervisors throughout the more

Product details

  • Paperback | 624 pages
  • 200.66 x 246.38 x 25.4mm | 975.22g
  • Pearson Canada, Toronto
  • Prentice-Hall (Canada)
  • Scarborough, Canada
  • 3rd edition
  • 0130286427
  • 9780130286420

Table of contents

I. INTRODUCTION. 1. The Supervisor's Job and Challenges in the 21st Century. II. PLANNING AND CONTROL. 2. Supervisory Planning and Time Management. 3. Designing and Implementing Controls. 4. Problem Solving and Decision Making. III. ORGANIZING, STAFFING AND EMPLOYEE DEVELOPMENT. 5. Organizing an Effective Department. 6. Acquiring the Right People. 7. Appraising Employee Performance. 8. Developing Your Employees. IV. STIMULATING INDIVIDUAL AND GROUP PERFORMANCE. 9. Motivating Your Employees. 10. Providing Leadership. 11. Communicating Effectively. V. COPING WITH WORKPLACE DYNAMICS. 12. Managing Conflict and Politics. 13. Managing Change and Stress. 14. Disciplining Employees. 15. The Supervisor's Role in Employee more

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