Strategies for Creative Problem Solving

Strategies for Creative Problem Solving

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A Systematic, Proven Approach to Problem Solving-Now Fully Updated with New Examples and Interactive Resources Strategies for Creative Problem Solving, Second Edition, will help you sharpen your "street smarts" and leverage your creative skills to find better solutions for virtually any technical problem. Drawing on advanced, National Science Foundation-funded research, it introduces a start-to-finish problem-solving framework that integrates proven strategies from today's most effective technical organizations. Using its hands-on techniques and exercises, you'll learn how to gather data, systematically identify problems, generate superior alternatives, choose and implement the best solution, evaluate what you learn, and use that knowledge to create even better outcomes. The first edition of Strategies for Creative Problem Solving won the prestigious American Society for Engineering Education Meriam/Wiley Distinguished Author Award. This new edition has been systematically updated and revised, offering even greater value to every engineer, technical practitioner, and student. Among its many improvements: * Dozens of new examples, plus two detailed real-world case studies * Better, more coherent organization, reflecting feedback from thousands of students and professionals * New coverage of team-based problem solving, including conflict resolution * More coverage of critical thinking, including the use of the Socratic method * An introduction to the powerful TRIZ technique for resolving contradictions * Proven troubleshooting algorithms for identifying root causes of equipment and process problems All-New CD-ROM and Web Site The CD-ROM and Web site contain numerous enrichment opportunities for both students and instructors including * Interactive Computer Modules: Seven simulations, which are linked to the book's content and are designed to deepen your expertise with every stage of the problem-solving process. * Summary Notes: Chapter-specific material that highlights important points in each chapter-excellent for classroom presentations and concept review. * Learning Resources: Thoughts on problem solving; closed-ended and open-ended problem-solving heuristics. * Professional Reference Shelf: Additional examples and problem-solving material. * Additional Study Materials: Course syllabi and Web links to related material.show more

Product details

  • Mixed media product | 320 pages
  • 177.8 x 231.14 x 17.78mm | 476.27g
  • Pearson Education (US)
  • Prentice Hall
  • Upper Saddle River, United States
  • English
  • Revised
  • 2nd Revised edition
  • Illustrations, map
  • 0130082791
  • 9780130082794
  • 1,179,905

Back cover copy

A Systematic, Proven Approach to Problem Solving-Now Fully Updated with New Examples and Interactive Resources "Strategies for Creative Problem Solving, Second Edition, " will help you sharpen your "street smarts" and leverage your creative skills to find better solutions for virtually any technical problem. Drawing on advanced, National Science Foundation-funded research, it introduces a start-to-finish problem-solving framework that integrates proven strategies from today's most effective technical organizations. Using its hands-on techniques and exercises, you'll learn how to gather data, systematically identify problems, generate superior alternatives, choose and implement the best solution, evaluate what you learn, and use that knowledge to create even better outcomes. The first edition of "Strategies for Creative Problem Solving "won the prestigious American Society for Engineering Education Meriam/Wiley Distinguished Author Award. This new edition has been systematically updated and revised, offering even greater value to every engineer, technical practitioner, and student. Among its many improvements: Dozens of new examples, plus two detailed real-world case studies Better, more coherent organization, reflecting feedback from thousands of students and professionals New coverage of team-based problem solving, including conflict resolution More coverage of critical thinking, including the use of the Socratic method An introduction to the powerful TRIZ technique for resolving contradictions Proven troubleshooting algorithms for identifying root causes of equipment and process problems All-New CD-ROM and Web Site The CD-ROM and Web site contain numerous enrichment opportunities for both students and instructors including Interactive Computer Modules: Seven simulations, which are linked to the book's content and are designed to deepen your expertise with every stage of the problem-solving process. Summary Notes: Chapter-specific material that highlights important points in each chapter-excellent for classroom presentations and concept review. Learning Resources: Thoughts on problem solving; closed-ended and open-ended problem-solving heuristics. Professional Reference Shelf: Additional examples and problem-solving material. Additional Study Materials: Course syllabi and Web links to related material.show more

About H. Scott Fogler

H. Scott Fogler is the Arthur F. Thurnau Professor, Vennema Professor of Chemical Engineering at the University of Michigan. His research interests include flow and reaction in porous media, fused chemical relations, gellation kinetics, and chemical reaction engineering problems in the petroleum industry. He has graduated 37 Ph.D. students and has more than 200 refereed publications in these areas. Fogler is the AIChE 2008 President-elect. He has chaired ASEE's Chemical Engineering Division, served as director of the American Institute of Chemical Engineers, earned the Warren K. Lewis Award from AIChE for contributions to chemical engineering education, and received the Chemical Manufacturers Association's National Catalyst Award. He is the author of the classic Elements of Chemical Reaction Engineering, Fourth Edition (Prentice Hall, 2006). Steven E. LeBlanc is Senior Associate Dean for Academic Affairs and Professor of Chemical Engineering at the University of Toledo. He chaired the Chemical and Environmental Engineering Department for ten years, chaired the ASEE Chemical Engineering Education Division, and co-chaired the 2007 ASEE Chemical Engineering Summer School for Faculty.show more

Table of contents

Preface xi Chapter 1: Problem-Solving Strategies: Why Bother? 1 What's the Real Problem? 1 Correct Problem Definition/Wrong Solution 6 A Heuristic for Successful Problem Solving 9 Summary 11 CD-ROM Material 11 References 13 Exercises 14 Further Reading 14 Chapter 2: The Characteristics, Attitudes, and Environment Necessary for Effective Problem Solving 15 Getting in the Right Frame of Mind 15 Having a Vision 23 Working Together in Teams 25 Conflict Resolution 31 Team Decisions 33 Summary 34 CD-ROM Material 35 References 35 Exercises 36 Further Reading 39 Chapter 3: Gathering Information on the Problem 41 The First Four Steps 41 Summary 49 CD-ROM Material 49 References 49 Exercises 49 Chapter 4: Problem Definition 51 Defining the Real Problem: Four Techniques 51 Technique 1: Finding Out Where the Problem Came From 52 Technique 2: Using the Present State/Desired State and the Duncker Diagram to Define the Real Problem 58 Technique 3: Using the Statement-Restatement Technique 63 Technique 4: Kepner-Tregoe Problem Analysis 68 Which Technique to Choose? 72 Determine Whether the Problem Should Be Solved 74 Brainstorm Potential Causes and Solution Alternatives 75 Summary 76 CD-ROM Material 76 References 78 Exercises 78 Further Reading 88 Appendix: Questions for a Socratic Dialog 89 Chapter 5: Breaking Down the Barriers to Generating Ideas 93 Recognizing Mental Blocks 94 Blockbusting 99 Improving Your Creative Abilities 100 Risk Taking 104 Summary 110 CD-ROM Material 110 References 111 Exercises 111 Further Reading 114 Chapter 6: Generating Solutions 115 Brainstorming 115 Free Association 116 Vertical Thinking 118 Lateral Thinking 120 Futuring 122 Organizing Brainstorming Ideas: The Fishbone Diagram 124 Brainwriting 126 Analogy and Cross-Fertilization 127 Incubating Ideas 130 TRIZ 131 Summary 138 CD-ROM Material 138 References 140 Exercises 140 Further Reading 143 Chapter 7: Deciding the Course of Action 145 K.T. Situation Appraisal 146 K.T. Problem Analysis 151 K.T. Decision Analysis 151 Adverse Consequences of the Alternative Solutions 155 K.T. Potential Problem Analysis 163 Summary 168 CD-ROM Material 169 References 170 Exercises 170 Further Reading 178 Chapter 8: Implementing the Solution 179 Approval 179 Planning 180 Carry Through 185 Follow Up 187 Experimental Projects 187 Summary 194 CD-ROM Material 195 References 195 Exercises 196 Further Reading 198 Chapter 9: Evaluation 199 General Guidelines 199 Ethical Considerations 203 Safety Considerations 209 Summary 210 CD-ROM Material 210 References 211 Exercises 211 Further Reading 219 Chapter 10: Troubleshooting 221 Some General Guidelines 221 Early Morning Shivers: An Example of Troubleshooting 226 Technical Troubleshooting Exercise 230 Interactive Computing Module on Troubleshooting 237 Troubleshooting Laboratory Equipment 239 Summary 240 CD-ROM Material 240 References 240 Exercises 241 Chapter 11: Putting It All Together 245 Case Study 1: Generating Sustainable Power for an Case Study 2: Problems at the Bakery Cafe 256 Summary 270 CD-ROM Material 271 Instructor's Manual 271 References 271 Exercises 271 Appendix 1: McMaster's Five-Point Strategy 273 Appendix 2: Plotting Data 275 Index 293 About the Authors 301show more

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77 ratings
3.83 out of 5 stars
5 39% (30)
4 22% (17)
3 26% (20)
2 9% (7)
1 4% (3)
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