Strategic Marketing for NonProfit Organizations : International Edition
For upper level, MBA, and executive courses in Marketing for Nonprofit Organizations, Public Administration in Nonprofit Organizations, and Public Health for Nonprofit Organizations.Reflecting the most recent, relevant information in the field, this best-selling text forms a conceptual and practical foundation for marketing in nonprofit organizations. Its coverage encompasses the entire marketing process, providing valuable insights on strategic evaluations, positioning, market targeting, and more.
- Paperback | 536 pages
- 177 x 235 x 20mm | 768g
- 07 Nov 2002
- Pearson Education (US)
- United States
- 6th edition
Table of contents
I. DEVELOPING A CUSTOMER ORIENTATION. 1. The Growth and Development of Nonprofit Marketing. 2. Developing a Customer-Centered Mind-Set. II. STRATEGIC PLANNING AND ORGANIZATION. 3. Strategic Marketing Planning. 4. Understanding Consumer Behavior. 5. Acquiring and Using Marketing Information. 6. Segmentation, Positioning and Branding. III. DEVELOPING AND ORGANIZING RESOURCES. 7. Generating Funds. 8. Attracting Human Resources: Staff, Volunteers and Boards. 9. Working with the Private Sector. 10. Organizing for Implementation. 11. Planning and Budgeting the Marketing Mix. IV. DESIGNING THE MARKETING MIX. 12. Managing the Organization's Offerings. 13. Social Marketing. 14. Developing and Launching New Offerings. 15. Managing Perceived Costs. 16. Facilitating Marketing Behaviors. 17. Formulating Communications Strategies. 18. Managing Communications: Advertising and Personal Persuasion. 19. Managing Public Media and Public Advocacy. V. CONTROLLING MARKETING STRATEGIES. 20. Marketing Evaluation, Monitoring and Control. Name Index. Organization Index. Subject Index.
"The earlier editions of this book have been a 'must read' and a standard reference book for anyone practicing marketing in the nonprofit sector. It is particularly helpful to people who lack formal training in marketing, but are seriously trying to integrate marketing principles into their business practices. The authors are very well respected in the nonprofit sector and have created a work that is both educational and very practical." - Cynthia Currence, National Vice President, Strategic Marketing and Branding "The bible for nonprofit marketing just got better. This book tells you how to do it ... and do it well. I used to take the book with me as a field guide. Now it is updated for the twenty-first century's challenges in fulfilling our organizational missions." - Bill Novelli, Executive Director, AARP