The Strategic Management of Intellectual Capital and Organizational Knowledge
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The Strategic Management of Intellectual Capital and Organizational Knowledge

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Description

This book adopts a knowledge-based perspective that sees the firm as a store of knowledge resources and capabilities. The firm's knowledge base includes the expertise and experience of individuals, the routine and processes that define the distinctive way of doing things inside the organization, as well as the knowledge of customer needs and supplier strengths. To the extent that the knowledge and capabilities are unique and difficult to imitate, they confer sustainable competitive advantage on the firm. Unlike traditional products, knowledge-based products and services can enjoy increasing returns, so the firm developing an early advantage has a better chance of growing market share through network externalities and customer familiarity effects.show more

Product details

  • Paperback | 768 pages
  • 177.8 x 251.46 x 43.18mm | 1,247.37g
  • Oxford University Press Inc
  • New York, United States
  • English
  • New.
  • numerous tables and figures
  • 019513866X
  • 9780195138665
  • 1,059,309

Review quote

An excellent overview of the range of theoretical perspectives and research undertaken to date ... One of the most useful aspects of the book is that the knowledge building blocks (or the history of intellectual capital) are described in a logical order, which help the reader understand and interpret current thinking surrounding intellectual capital. * Managing Information * A well-balanced illustration of the concepts that surround the strategic management of intellectual capital and knowledge, with interesting and relevant papers arranged into logical sections chapters throughout the book. * Managing Information *show more

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