Jacqueline is an author, speaker and mentor with a passion for empowering organisations and people to understand the Millennial generation. Jacqueline has a professional background in policing, child protection, investigations and project management. Her professional experience has also led her into leadership and management roles. She holds qualifications in Psychology, Trauma, Social Sciences and Art Therapy. As a speaker, Jacqueline delivers customised, captivating, authentic and direct professional insights surrounding a variety of topics around Millennials and generational diversity in the workplace. Jacqueline has an extensive writing background. Her professional employment has afforded substantial experience in research, investigations, report and brief writing, peer review and editing. She has also completed relevant writing courses for Government. In 2014, Jacqueline completed a Magazine Writing course through the Australian Writer's Centre. In 2015, Jacqueline completed a University thesis (10,000 words), examining best practice interviewing of alleged child sex abuse victims, where she received a distinction for this thesis. During this year, Jacqueline published her first article in An Alternative Voice, a bi-monthly Victorian (Australian) publication. This article, titled Harbouring Social Media: The Gen Y Dilemma explored the impacts of social media on spirituality for Millennials. In 2017, Jacqueline published her debut book, #WTF is happening with my life? A guide to getting your sh*t together. The book provides clear-cut guidance for women on how to shift perspective, become empowered and change their lives. To date, over 300 copies of the book have been sold. In September 2018, Jacqueline contributed to an article examining diversity across the U.K. Government. This article, titled Can the Government become the UK's most inclusive employer by 2020?, examines the U.K. government's progress towards achieving its inclusion goal. Jacqueline writes regular posts and articles for social media platforms, including her website, Facebook and LinkedIn profiles. Her book is currently available in bookstores in Australia and London and online via Amazon, Amazon Kindle and her website. Since the publication of her book, Jacqueline has been invited to speak at writer's groups and bookstores on the topic of the book, writing and self-publishing. In 2018, Jacqueline presented keynotes on Millennials and generational diversity at events in Australia, London, Scotland and Italy.