Small Businesses and Effective ICT : Stories and Practical Insights
Small Business and Effective ICT draws on research undertaken over several years and documents the adoption/use of ICT across `better' users of ICT (Leaders), typical ICT users (Operationals) and late adopters (Laggards). The findings are presented using a re-formulation of the LIASE framework which addresses a number of areas that include ICT literacy (L), information content/communication (I), Access (A), Infrastructure (I), Support (S) and Evaluation (E).
Some 60 businesses were investigated in Australia and the UK, with each business presented as a concise vignette. The vignettes serve to show that small businesses are not as conservative in their use of ICT as the literature suggests, with examples of innovative uses of ICT in small businesses provided. Lessons for the effective use of ICT by small businesses are presented.
The research design, methods adopted, presentation of findings through the vignettes, and `take away' lessons have been written in manner to appeal to a broad range of readers including academics, researchers, students and policy makers in the discipline.
- Hardback | 196 pages
- 152 x 229 x 19.05mm | 431g
- 28 Jul 2016
- Taylor & Francis Ltd
- London, United Kingdom
- 4 Line drawings, black and white; 33 Tables, black and white
Other books in this series
28 Jul 2016
16 Feb 2007
01 Nov 2008
25 Sep 2003
27 Mar 1996
01 Nov 2007
01 Dec 2002
28 Aug 2008
31 May 2016
Table of contents
2. Small Business and the LIAISE framework
Part 2: A Study of Australian Small Tourism Businesses
3. The Australian Small Tourism Business Vignettes
4. Small Australian Tourism Businesses and LIAISE
Part 3: A Study of English Coastal Small Businesses
5. The UK Small Coastal Business Vignettes
6. Small UK Coastal Businesses and LIAISE
Part 4: Summary and Lessons
7. The Overall Story
8. Take-away ICT Lessons for Small Businesses
About Scott Bingley
David A. Banks is an Adjunct Fellow in the College of Business at Victoria University, Australia.
Scott Bingley is a Lecturer in the College of Business at Victoria University, Australia.
Stephen Burgess is an Associate Professor in the College of Business at Victoria University, Australia.