Simplicity in Safety Investigations
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Simplicity in Safety Investigations : A Practitioner's Guide to Applying Safety Science

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Description

This innovative book aims to bring the science of safety into a simple and practical approach to investigating workplace incidents. As a basis, it uses the ideas of some of the great safety science thinkers of our time. These include Sidney Dekker, Todd Conklin, Erik Hollnagel, Daniel Kahneman, James Reason and Dylan Evans, alongside others and the author's own extensive industry experience.


Simplicity in Safety Investigations: A Practitioner's Guide to Applying Safety Science will better equip readers to deal with incident investigations by helping them understand the science behind investigation techniques, and by exploring coaching and leadership styles that help them ask better questions both before and after workplace incidents. The first two chapters of the book focus on our mindset as we approach and undertake investigations, and the simple things we all must do before an investigation starts. The third chapter is a step-by-step guide on how to undertake both simple and more detailed workplace incident investigations. Chapter 4 is reserved for a more detailed review and set of explanations around the science and thinking behind the method and approach.


This book serves as an easy-to-follow, real-world reference for supervisors, managers and safety practitioners across many industries.
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Product details

  • Paperback | 128 pages
  • 140 x 216 x 10.16mm | 181g
  • ROUTLEDGE
  • London, United Kingdom
  • English
  • 5 Line drawings, black and white; 5 Illustrations, black and white
  • 113809773X
  • 9781138097735
  • 337,786

Table of contents

Acknowledgments


Preface


What level of investigation should we do?


Using this book and the techniques described within it for positive investigations


Some essentials


1 Mindset and approach


2 Before you investigate


Team formation, structure and roles


The art of facilitation and using a coaching style


Your conversations and questions (before and after an event)


3 The investigation process


Scene preservation.


Interviewing (versus taking statements)


Generous listening


The interview conversation


Data and information gathering


How to run an effective and efficient PEEPO


Determining Work-As-Done, Work-As-Normal and Work-As-Intended


Determining Work-As-Done, Work-As-Normal and Work-As-Intended in the case of more detailed incident investigations


Exploration of the gaps between Work-As-Done, Work-As-Normal and Work-As-Intended


Build the story (Incident Pathway Statement)


SMARTS actions


Reports


4 The technical and scientific stuff


Task complexity, procedural complexity and adequacy, and situational complexity


Resilience and resilience engineering


Risk intelligence, risk identification and risk management


Drift (procedural or practical drift)


Internal decision and sense-making


Intense task focus


Answering a different question


What-You-See-Is-All-There-Is (WYSIATI) and plan continuation


Shared Space as it relates To safe work spaces


Effective `core competency training' and `awareness induction'


Individual actions and assessments


Systems of work and their interrelationships


It is all obvious when you know the outcome (hindsight bias)


Accountability and authority mismatch


Equipment, tools and plant design


Task planning, assignment, acceptance and monitoring


Leadership


Other cognitive biases and heuristics


The efficiency - thoroughness trade-off (ETTO)


5 Conclusion


Appendices:


A. Interviewing - Having meaningful conversations


B. Incident Cause Analysis Method (ICAM) process


Bibliography and reading list.

Index
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Review quote

"This is not a big book, but it packs a lot of ideas into 142 pages. The author, now a consultant but formerly in a senior OSH post at Australian miner and nickel refiner BHP Billiton, has a lot of experience to draw on but he is also clearly well read. One of the strengths of this book is how he harnesses theories from writers such as Todd Conklin and Daniel Kahneman to the service of accident analysis."


Stephen Marriot, IOSH Magazine
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About Ian Long

Ian Long has worked for over twenty years in Health and Safety roles in the minerals extraction and processing industry. As the managing director of his own consultancy business, he now provides in-the-field coaching and coach-the-coach activities with leaders, along with training and facilitation of fatality and other significant incident investigations.
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