Service Delivery: Part 17

Service Delivery: Part 17

3.69 (13 ratings by Goodreads)

List price: US$140.01

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Description

This publication is the second element in the new ITIL Infrastructure Library, it covers aspects that service providers must take into consideration. Issues covered include: service level management; financial management for IT services; and IT service continuity management.show more

Product details

  • Paperback | 391 pages
  • 210 x 296 x 22mm | 1,478.73g
  • The Stationery Office Books (Agencies)
  • TSO
  • London, United Kingdom
  • English
  • figs., graphs, tables
  • 0113300174
  • 9780113300174
  • 1,140,655

Rating details

13 ratings
3.69 out of 5 stars
5 8% (1)
4 54% (7)
3 38% (5)
2 0% (0)
1 0% (0)
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