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In 1999, slow E-commerce sites cost their owners $44 billion in lost revenue -- and site failures have embarrassed companies from Britannica to eBay, Victoria's Secret to Charles Schwab. In Scaling for e-Business, two of the world's leading Web performance experts present powerful techniques for characterizing, predicting, anticipating, and addressing every aspect of E-commerce site performance. Scaling for e-Business demonstrates how to characterize E-commerce workloads more accurately than any book published yet. It clearly demonstrates techniques for analyzing the performance of authentication and payment services; modeling contention for software servers; modeling and planning for communications infrastructure; and most importantly, forecasting and addressing peak demand. Finally, the Web/E-Commerce developer will discover how to evaluate and project the long-term impact of changes in his/her site visitor profile -- even the growth of non-PC devices and traffic from "intelligent agents" such as comparative shopping bots.
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Product details

  • Hardback | 464 pages
  • 363.22 x 381 x 48.26mm | 771.1g
  • Prentice Hall
  • Upper Saddle River, United States
  • English
  • w. diagr.
  • 0130863289
  • 9780130863287
  • 2,173,090

Back cover copy

Foreword by Jim Gray
Microsoft Research and 1998 ACM Turing Award Recipient

The Complete Guide to Techniques and Models to Evaluate and Plan E-Business Sites!

Avoid losing customers due to site crashes Performance modeling and capacity planning for e-business infrastructure Build and analyze customer behavior models Plan your e-business site to avoid frequent upgrades and migrations "E-business is transforming every element of business in many unknown ways. This book will give its readers a headstart in understanding the quantitative underpinnings of the new environment."
-- Howard Frank, Dean, Robert H. Smith School of Business
University of Maryland at College Park

Solid analysis of performance modeling and capacity planning for your e-business site! S low e-commerce sites cost their owners billions and embarrass and degrade their owners' brands. Don't let it happen to you!

Scaling for E-Business presents analysis techniques for quantifying and projecting every element of your e-business site's performance-and planning for the capacity you need, no matter what! Discover how to...

Characterize e-commerce workloads more accurately Analyze the performance of authentication and payment services Model contention for software servers, and ensure scalability Model and plan for communications infrastructure Forecast and cope with peak demand Project the impact of agent technologies and non-PC devices

You can't turn to your vendors for these state-of-the-art techniques. But you can turn to Scaling for E-Business-and if you plan to succeed, you'd better!
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Table of contents

1. Introduction.

2. Customer Behavior Models.

3. The Anatomy of E-business Transactions.

4. Infrastructure for Electronic Business.

5. A Quantitative Analysis of Authentication Services.

6. A Quantitative Analysis of Payment Services.

7. A Capacity Planning Methodology for E-business.

8. Basic Performance Model Concepts.

9. Characterizing E-commerce Performance Models.

10. Building E-commerce Performance Models.

11. Modeling Contention for Software Servers.

12. Modeling the Communication Infrastructure.

13. Forecasting the E-commerce Demand and Load.

14. A Complete E-commerce Case Study.

15. Concluding Remarks.

Appendix A: Glossary.
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About Daniel A. Menasce

DANIEL A. MENASCE is Professor of Computer Science at George Mason University, and a fellow of the Association for Computing Machinery.

VIRGILIO A. F. ALMEIDA is Professor of Computer Science at the Federal University of Minas Gerais, Brazil, and formerly held visiting positions at Xerox PARC and Boston University.

The authors' interests include performance modeling and capacity planning for large-scale Web and e-commerce environments.
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11 ratings
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3 45% (5)
2 9% (1)
1 9% (1)
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