Dr. Larry Phillips (SPHR) has extensive experience as a Human Resource Management (HRM) manager at both the operational and strategic levels. At the operational level he has managed small HR organizations with as few as 10 employees servicing 800 clients as well as large HR organizations with 100 employees and more than 10,000 clients. At the strategic level he has been the program manager for the process reengineering of benefits services for a large federal agency. In addition he has managed consolidations of both personnel processing and training functions at the regional level, again for a large federal agency. He was the project manager for the creation of a corporate university of a mid-sized corporation in the private sector. Dr. Phillips is on the faculty of Indiana University South Bend where he teaches both graduate and undergraduate classes in human resource management, compensation and benefits, labor and employee relations, organizational behavior, management, and leadership. He has previously taught courses in training and development, interviewing techniques, customer service strategies, and marketing at the higher-education level. Dr. Phillips publishes frequently in these areas. In addition he has taught numerous PHR/SPHR certification classes under the auspices of the Society for Human Resource Management. His educational background includes an Ed.D. from Indiana University, an MPA from the University of West Florida, and a BS from the University of South Carolina. He is a member of the Society for Human Resource Management. Dr. Phillips is an experienced HR consultant in both the private and public sector and is affiliated with Ergo Resource Management, Inc., a regional management consulting firm based in Syracuse, IN. He can be reached via email at email@example.com.