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The importance of training is now recognised as critical to organisational success and staff training is becoming an increasingly important part of a manager's job. The SHAPE Speedtraining system clearly outlined in a five step model in this book offers a tried and tested training system which managers and other "non-trainers" can follow to ensure that successful training is provided - be it by the organisational training department, by external consultants or by the manager him or herself. The five steps crucial to training success are: S - setting performance standards (and identifying training needs); H - Harnessing your various resources; A - Assessing individual and team performances; P - Planning, preparing - and even presenting training; E - Evaluating the results of any training undertaken. A number of real-life examples, sample documents and forms and many useful checklists and practical tips are included throughout the book.
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Product details

  • Book | 192 pages
  • London, United Kingdom
  • index
  • 0749408871
  • 9780749408879

Table of contents

SHAPE employee performance with speedtraining; set performance standards; harness your resources; assess individuals and the team; plan, prepare and present training; evaluate the results; reaping the rewards of SHAPE.
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