'Is corporatization friend or foe of quality public service provision? This book offers a thorough critique, providing a theoretical framework and a set of criteria for evaluating this new reform in public service delivery. Case studies from around the world show the potential benefits and pitfalls of corporatization and raise questions about the role of the state and the meaning of "public" in service delivery. This is a must-read for policy-makers, practitioners and scholars of public service reform.'
Mildred E. Warner, Cornell University
'This book offers fresh thinking on corporatization and public enterprises and addresses important research questions in a multidisciplinary way. The analysis is grounded in new evidence and field research, making it essential reading for anyone interested in the benefits and risks of contemporary trends of governance reforms in the provision of essential public services.'
Massimo Florio, University of Milanshow more