Reengineering IT

Reengineering IT : Success Through Empowerment

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Description

This book is about the application of business process reengineering to information technology development - sharing the genuine experience of the authors with others in the field. "Reengineering IT" plugs the gap in the reengineering market by applying these concepts to IT development. The authors set out an approach to project development by in-house IT departments based on the principles of empowerment and performance management. It is based on the experience of the authors on a successful reengineering project at Dun and Bradstreet, but includes many references to cases beyond the company.show more

Product details

  • Paperback | 250 pages
  • 170.18 x 231.14 x 12.7mm | 385.55g
  • Pearson Education Limited
  • Prentice-Hall
  • Harlow, United Kingdom
  • English
  • 0131233327
  • 9780131233324

Table of contents

You need to change; information - your competitive weapon; what makes a good IT function?; your IT function - the unwritten rules; anarchy for beginners; the power of empowerment; flatten the organization; small is beautiful - but how small?; staffing for flexibility; the profession of maintenance; how to misuse your people; managing the change; case studies; reengineering development - a step-by-step guide.show more

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