Ready-to-Use Conflict Resolution Activities for Secondary Students

Ready-to-Use Conflict Resolution Activities for Secondary Students

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This practical resource gives counselors, coaches, and youth leaders a program for training secondary students in conflict resolution and peer mediation. Activities use typical adolescent scenarios and role-plays with reproducible handouts to make the skills involved in resolving conflicts relevant and accessible to students of all ability levels.
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Product details

  • Paperback | 304 pages
  • 208.28 x 274.32 x 25.4mm | 975.22g
  • Jossey-Bass Inc.,U.S.
  • New York, United States
  • English
  • 0130429058
  • 9780130429056
  • 807,135

Back cover copy

For counselors, teachers, or anyone else working with teenagers, this practical resource provides more than 90 ready-to-use lessons for teaching peaceful and successful ways of resolving conflict, including activities with typical adolescent scenarios and nearly 150 reproducible role-plays.

For easy use, these materials are conveniently organized into three parts and printed in a large 8-1/4" x 11" lay-flat binding that opens flat for easy photocopying as many times as needed.

PART I covers the basic concepts of conflict resolution. Here's just a sampling of activities and accompanying handouts you?ll find in each of the seven sections:

Defining Conflict: Identifying the problem and underlying needs of two parties? Homework From the New Student?The Brothers? Car Different Kinds of Conflict: Four types of conflict?inner, interpersonal, intra-personal, and inter-group?Identifying the Conflict Within a Class Dealing with Conflict: Conflict management styles...Which Style Will Work? Understanding Different Points of View: Viewing situations differently? Looking Through Our Own Glasses Communicating: Open-ended questions, paraphrasing, toning down language, ?I? statements, and more, to defuse anger in others?Reading Non-Verbal Cues?Noticing Mixed Messages Collaborative Problem Solving: The process of defining, brainstorming, and choosing alternatives? Cooperation vs. Competition Mediating: Techniques of involving a third party, identifying interests, and mediating with a group?Dora Spills the Beans?Quarrel with the Quarterback PART II shows ways to apply the concepts in Part I to reduce conflict as it appears in various areas of the school: Conflict in the Counselor's Office: A seven-step process for mediating a dispute between two parties, distinguishing mediation from counseling?Two Chairs?From the Other Chair Conflict Resolution in the Classroom: Teaching the concepts in academic classes?Yugoslavia and China?King Lear's Problems Conflict Resolution in Extra-Curricular Activities: Practice in settling conflicts?Dealing with a Difficult Colleague? Encouraging Nonviolence PART III explains how to establish, organize, and publicize a school-wide peer mediation program and includes a sample training agenda, script for a videotape and much more.

In short, this unique resource gives you a complete program for helping students develop the conflict management skills they will need and use long after they have left your classroom!
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Table of contents

Section One: Defining Conflict.

1 Problem Characteristics.

2 Conflict and Underlying Needs.

3 Identifying the Problems: Against the Wall.

Section Two: Different Kinds of Conflict.

4 Kinds of Conflict.

5 Identifying a Conflict Within a Class.

6 Analyzing an Intergroup Conflict.

7 Sifting Through a Complex Conflict.

Section Three: Dealing With Conflict.

8 Learning About Conflict Management Styles.

9 Describing Conflict Management Styles: "Spots on the Wall".

10 Exploring Where Styles are Learned.

11 Listening to Other Approaches.

12 About Styles.

13 Which Style Will Work?

14 Observing Styles.

15 Advocating Peaceful Conflict Resolution.

Section Four: Understanding Different Points of View.

16 Viewing Pictures Differently.

17 Looking Through Our Own Glasses.

18 Looking at Symbols: Power or Poison.

19 Exploring Hot Buttons.

20 Listening to Another Point of View.

21 Exploring Cross-cultural Miscommunication.

22 Exploring Attitudes Toward Clothing.

23 Exploring Cultural Points of View.

24 Seeing the Same Event Through Different Eyes.

25 Sifting Through an Argument.

Section Five: Communicating.

26 Open Ended Questions.

27 Paraphrasing Content and Feeling.

28 Taking Another Look at Content and Feeling.

29 Paraphrasing in Concentric Circles.

30 Paraphrasing in a Circle.

31 Summarizing.

32 Toning It Down.

33 I and You Statements.

34 Delivering I Statements.

35 Nonverbal Communication.

36 Mixed Messages.

37 Communication Blockers.

38 Dealing With Your Own Anger.

39 Diffusing Someone Else's Anger.

Section Six: Collaborative Problem Solving.

40 Cooperation versus Competition: Rope and Square.

41 Understanding Problem-Solving Prerequisites.

42 Solving Problems: Defining, Exploring, Choosing.

43 Finding More Win-Wins.

44 A Visit to the Opera.

Section Seven: Mediating.

45 A Third Party.

46 A Good Mediator.

47 The Mediation Process.

48 Practicing Mediation.

49 Shifting from Position to Interest: A Trouble Spot.

50 Identifying the Interests.

51 Finding Solutions: Another Trouble Spot.

52 Refining Skills: The Introduction.

53 The Caucus.

54 Dealing with Difficult Problems.

55 Mediating with a Group.

56 Evaluating with Colored Paper .

57 Mediating Informally.

58 Ongoing Training 1.


Section Eight: Conflict in the Counselor's Office.

59 Counselor as Mediator.

60 Seven Steps for Mediating a Dispute: "Amy and Shelley".

61 Conducting a Parent-Teacher-Student Conference.

62 Using Mediation to Prevent Serious Trouble.

63 Distinguishing Mediation from Counseling.

Section Nine: Conducting Counseling Groups.

64 Organizing Groups.

65 Conducting Group A (for "Victims").

66 Conducting Group B (Dealing With Conflict).

67 Blending Conflicting Groups.

68 The Unwilling, Mismatched Group.

Section Ten: Conflict Resolution in the Classroom.

69 Preventing Conflict in the Classroom.

70 Resolving Conflicts in the Classroom.

71 Dealing with undercurrents of Dissension.

72 Teacher-Student Conflicts.

73 Teaching the Concepts in Academic Classes.

74 Yugoslavia.

75 Taiwan and China.

76 I Know Why the Caged Bird Sings.

77 Huckleberry Finn.

78 King Lear's Problems.

79 More About King Lear's Characters.

80 The Physics Olympics.

Section Eleven: Extracurricular Activities.

81 Using Mediation to Resolve a Conflict: "My Fair Lady".

82 Using Collaborative to Resolve Activity Disputes.

83 Dealing With a Difficult Colleague.

84 Helping Students Deal with Anger.

85 Encouraging Nonviolence.

86 A Faculty Activity: Collaboration.


Section Twelve: Setting Up a Peer Mediation Program.

87 Organizing a Peer Mediation Team Model.

88 Training Mediators.

89 Mediating Through a Class.

90 Ongoing Training.

91 Training Administrators and Counselors.

Section Thirteen: Publicizing Peer Mediation.

92 Using a Videotape.

93 Using the Art Department.

94 Spreading the Word.


Crossword Puzzle.


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About Gloria Thrall

Ruth Perlstein has counseled students for over 25 years at West Potomac High School in Fairfax County (VA), where she organized the peer mediation program.
Gloria Thrall has over 20 years of experience teaching English, reading, and social studies, and is currently a counselor at West Potomac High School, where she has worked with at-risk students, sponsored a mentoring program, and coordinates the peer mediation program.
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