Quality and Process Improvement

Quality and Process Improvement

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Description

This book offers readers step-by-step approaches for achieving quality and process improvement through the use of many techniques. These methods include statistical process control, flowcharting, Pareto analysis and fishbone diagramming, process capability and process capability indices, design of experiments (DOE), and more! The first part of the book establishes the building blocks upon which quality is based, discussing each in great detail while using everyday examples to link individual concepts to the world of quality and illustrate how they interface with one another. Once this foundation has been established, the second part of the book encourages readers to apply the techniques of quality systematically to achieve documented process improvement. Complex mathematical concepts are presented and explained at a level that is easy to understand, to help readers to gain a sound understanding of DOE, enabling them to determine the level settings for different factors and predict optimum level settings and expected outcome.show more

Product details

  • Mixed media product | 400 pages
  • 185.42 x 233.68 x 22.86mm | 657.71g
  • Cengage Learning, Inc
  • Delmar Cengage Learning
  • Clifton Park, United States
  • English
  • Updated and Exp.
  • 0766828727
  • 9780766828728

Review quote

The Fundamentals of Quality. Measurement of Data for Quality. The Fundamentals of Statistics for Quality. Processes. Customers and Customer Requirements. Flowcharting the Process. Pareto Analysis and Fishbone Diagram. Control Charts. Variables Control Charts. Attributes Control Charts. Process Capability and Process Capability Indices. Design of Experiments. Glossary.show more

Table of contents

PART I: UNDERPINNINGS OF QUALITY and PROCESS IMPROVEMENT Part I Overview: Chapters #1-4 CHAPTER 1: THE FUNDAMENTALS OF QUALITY. CHAPTER 2: MEASUREMENT OF DATA FOR QUALITY. CHAPTER 3: THE FUNDAMENTALS OF STATISTICS FOR QUALITY. CHAPTER 4: PROCESSES. PART II: THE ROADMAP Part II Overview: Chapters #5-12 CHAPTER 5: STEP #1: CUSTOMERS AND CUSTOMER REQUIREMENTS. CHAPTER 6: STEP #2: FLOWCHARTING THE PROCESS. CHAPTER 7: STEP #3: PARETO ANALYSIS AND FISHBONE DIAGRAM. CHAPTER 8: CONTROL CHARTS. CHAPTER 9: STEP #4A: VARIABLES CONTROL CHARTS. CHAPTER 10: STEP #4B: ATTRIBUTES CONTROL CHARTS. CHAPTER 11: STEP #5: PROCESS CAPABILITY AND PROCESS CAPABILITY INDICES. CHAPTER 12: STEP #6: DESIGN OF EXPERIMENTS. GLOSSARY APPENDIX Table #1500 Uniformly Distributed 5 Digit Random Numbers Table #2Areas Under The Normal Curve Table #3Control Chart Factorsshow more