Professional and Therapeutic Communication

Professional and Therapeutic Communication

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Professional and Therapeutic Communication focuses on all aspects of interpersonal interaction that are essential to safe, high quality healthcare. It takes a practical approach to concepts fundamental to both the communication and therapeutic elements of the caring relationship and helps students develop essential skills for effectively communicating with clients, consumers and colleagues across a broad range of settings. With contributors from a range of professional groups including nursing, midwifery, psychology and occupational therapy, this book recognises the interprofessional nature of contemporary healthcare delivery and prepares students for future practice in diverse clinical environments. KEY FEATURES Case studies and practitioner profiles engage readers in the day-to-day lives of health professionalsCritical thinking and reflection questions in each chapter help readers apply key concepts to real-life situations and reflect on their own experiencesKey terms, margin notes, summary points and useful web links in each chapter to support and further learning
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Product details

  • Paperback | 320 pages
  • 191 x 246 x 19mm | 700g
  • OUP Australia and New Zealand
  • Melbourne, Australia
  • English
  • 0195591062
  • 9780195591064
  • 677,678

Table of contents

PART 1: COMMUNICATING PROFESSIONALLY AND THERAPEUTICALLY1. The unique nature of the health care environmentGary Williams2. Frameworks for communicationSuzanne Robertson-Malt & Ysanne B Chapman3. Culture, diversity and communicationMaria Carbines, Sue Lim & Annette Mortensen4. Communication across the lifespanBeryl Buckby & Kerry Anne McBainPART 2: PROFESSIONAL AND THERAPEUTIC COMMUNICATION IN CONTEXT5. Interprofessional communicationBeryl Buckby & Susan Gordon6. Communication within the organisationJohn Solas7. Communicating with the communityJennifer Chamberlain-Salaun, Karen Francis & Jane MillsPART 3: ETHICAL AND SUPPORTIVE COMMUNICATION8. Safety and quality in clinical communicationNicholas Ralph & Clint Moloney 9. Confidentiality, privacy and communicationNarelle Biedermann10. Advocacy and the health professional roleSophia Couzos11. Managing conflictLee StewartPART 4: COMMUNICATION LITERACY12. Education and health literacyLouise Young13. Academic writing and communication skillsJessica H. Stone14. Working with electronic forms of communicationNicholas Ralph
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About Melanie Birks

Professor Melanie Birks, RN, PhD, BN, Med is Head of Nursing, Midwifery and Nutrition, School of Nursing and Midwifery, JCU Townsville

Professor Ysanne Chapman RN, PhD, MSc (Hons), BEd (Nsg), GDE, DNE, DRM is Adjunct Professor, James Cook University

Ms Jenny Davis, RN, RM, MMid, BApp Sci (Nsg), BHIM (Hons), GDip Crit Care, GDip Periop, GCert HEd, CertIV T&A, is Project Manager, Innovation, Policy and Research, Benetas Support Office
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