Professional Office Procedures
For Office Procedures, Business Procedures, and Administrative Support Technology courses at the undergraduate level.Providing students with real-life experiences and exercises in how to function in an office, this book offers clear, sensible and valuable guidance for becoming a more knowledgeable, efficient, and productive office worker fully capable of surviving in today's fast-changing computerized business world.
- Mixed media product | 299 pages
- 208.28 x 274.32 x 15.24mm | 657.71g
- 19 Jul 2001
- Pearson Education (US)
- Upper Saddle River, NJ, United States
- 3rd edition
Back cover copy
Survive in today's fast-changing, computerized business world! Stay current with office technology and practices, including the latest in telecommunication. Through real-life experiences and exercises about office functions, this book offers sensible and valuable guidance for efficient, productive office workers. Use the Internet for all kinds of business research.Create effective E-mail, voice mail, and satellite communications.Maintain a "green" office environment.Choose employee benefits, including pension plans and stock options.Understand the impact of diversity and outsourcing.
Table of contents
1. The Successful Employee. 2. Document Preparation. 3. Communications. 4. Processing the Mail. 5. Computers in the Office. 6. Management of Records: Filing. 7. Meetings and Conferences. 8. Travel. 9. Terminology of Business and E-Commerce. 10. The Office. 11. Seeking Employment. 12. Continuing to Grow in Your Profession. 13. Tips of the Trade. Appendix: Review of Grammar, Punctuation, and Spelling. Index.