Professional Office Procedures

Professional Office Procedures

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For Office Procedures, Business Procedures, and Administrative Support Technology courses at the undergraduate level.Providing students with real-life experiences and exercises in how to function in an office, this book offers clear, sensible and valuable guidance for becoming a more knowledgeable, efficient, and productive office worker fully capable of surviving in today's fast-changing computerized business world.
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Product details

  • Mixed media product | 299 pages
  • 208.28 x 274.32 x 15.24mm | 657.71g
  • Pearson
  • Upper Saddle River, NJ, United States
  • English
  • 3rd edition
  • 0130612138
  • 9780130612137

Back cover copy

Survive in today's fast-changing, computerized business world! Stay current with office technology and practices, including the latest in telecommunication. Through real-life experiences and exercises about office functions, this book offers sensible and valuable guidance for efficient, productive office workers. Use the Internet for all kinds of business research.Create effective E-mail, voice mail, and satellite communications.Maintain a "green" office environment.Choose employee benefits, including pension plans and stock options.Understand the impact of diversity and outsourcing.
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Table of contents

1. The Successful Employee. 2. Document Preparation. 3. Communications. 4. Processing the Mail. 5. Computers in the Office. 6. Management of Records: Filing. 7. Meetings and Conferences. 8. Travel. 9. Terminology of Business and E-Commerce. 10. The Office. 11. Seeking Employment. 12. Continuing to Grow in Your Profession. 13. Tips of the Trade. Appendix: Review of Grammar, Punctuation, and Spelling. Index.
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