Process Measurement in Business Process Management : Theoretical Framework and Analysis of Several Aspects
Process measurement deals with the quantification of business process models using process model metrics. This book presents a theoretical framework for the prediction of external process model attributes (as, for example, error-proneness and understandabiltiy) based on internal (structural) attributes. The properties of proposed metrics are analyzed. A visualization technique for metric values is introduced and metrics for process model understandability and granularity are evaluated.show more
- Paperback | 258 pages
- 170 x 238 x 22mm | 521.63g
- 03 Sep 2014
- Karlsruher Institut für Technologie
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