Principles of Clinical Laboratory Management

Principles of Clinical Laboratory Management : A Study Guide and Workbook

3.75 (4 ratings by Goodreads)
By (author) 

Free delivery worldwide

Available. Dispatched from the UK in 2 business days
When will my order arrive?


For undergraduate/graduate-level courses in Laboratory Management.

This text, written by 20 clinical laboratory professionals, provides a concise summary of the most common clinical laboratory management topics with focused objectives, corresponding questions, practical exercises, internet and bibliography resources and case studies. This book emphasizes the need for the entry-level laboratory practitioner to be aware of the financial, personnel-related, operational, and marketing issues affecting the laboratory in order to successfully perform and compete in the rapidly changing health care environment.
show more

Product details

  • Paperback | 368 pages
  • 210.8 x 274.3 x 17.8mm | 725.76g
  • Pearson
  • Upper Saddle River, NJ, United States
  • English
  • 0130495387
  • 9780130495389
  • 1,014,043

Back cover copy

Expertly written by 20 laboratory professionals, Principles of Clinical Laboratory Management provides a complete overview of the most common clinical laboratory management topics. A variety of learning exercises help the reader to be aware of the financial, personnel, operational and marketing issues that affect the clinical laboratory professional.


Leveled objectives help learners navigate the content for each topic area. Topic summaries provide an overview of the chapter content. Chapter-ending review questions with answers provided. Hands-on exercises allow the reader to apply the topic information. Internet resources. Case studies with author commentary.
show more

Table of contents


1. Professionalism.
2. Professional Ethics.
3. The Resume.
4. Job Description and Job Advertisement.
5. Employment Interview and Selection Process.
6. Employee Evaluation.
7. Employee Correction and Discipline.
8. Celebrating Diversity.
9. Change.
10. Stress Management.

11. Professional Writing.
12. Communication and Interpersonal Relationships.
13. Motivation.
14. Leadership.
15. Team Building.
16. Conflict Management.
17. Telephone Etiquette.
18. Customer Satisfaction/Public Relations Program.

19. Clinical Laboratory Safety.
20. Marketing and Development of an Outreach Program.
21. Writing Procedures in the NCCLS Format.
22. Laboratory Budgeting and Finance.
23. Fraud and Abuse.
24. Workload Recording.
25. Purchasing.
26. Employee Scheduling.
27. Evaluation of New Test Methods - The Comparison Study.
28. Quality Control.
29. Quality Management.
30. Problem Solving.
31. Preanalytical, Analytical, and Postanalytical Phases.
32. Instrument Selection.
33. Establishing Preventive and Corrective Maintenance Programs.
34. Organization and Time Management.
35. The Laboratory Information System: Choosing the Right One.
36. Epidemiology in the Clinical Laboratory.
37. Accreditation.
38. Legal Considerations.
39. Consulting.
40. Establishment of a Continuing Education Program.
41. Construction and Delivery of an Instructional Unit.
42. Measurement and Evaluation Strategies for an Instructional Unit.
show more

Rating details

4 ratings
3.75 out of 5 stars
5 0% (0)
4 75% (3)
3 25% (1)
2 0% (0)
1 0% (0)
Book ratings by Goodreads
Goodreads is the world's largest site for readers with over 50 million reviews. We're featuring millions of their reader ratings on our book pages to help you find your new favourite book. Close X