Preparing and Implementing Service Level Agreements

Preparing and Implementing Service Level Agreements

  • Loose-leaf

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Description

Based on programmes used in the public and private sectors, each of the flexible training packages provides you with a ready-made course to schedule into your library's training programme. Each training pack purchase also entitles you to a free trainer helpline.show more

Product details

  • Loose-leaf
  • 210 x 297mm
  • Facet Publishing
  • London, United Kingdom
  • 1856045072
  • 9781856045070