Practical Guide to Fares and Ticketing

Practical Guide to Fares and Ticketing

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Description

This comprehensive book is written in an easy-to-use, understandable manner for professionals in the travel industry. The text adheres to the "ARC Industry Agent's Handbook," the industry standard for the sale of airline transportation in North America. It includes the most current information and practices, including sales, promotion, booking, pricing, and ticketing of airline travel. It also addresses the changing role of the retail travel agent as well as the effect of technology in the workplace. This is a useful guide for the practicing professional as well as for the growing number of individuals interested in operating a home-based travel agency. It provides all the information required to sell and book airline travel.show more

Product details

  • Paperback | 384 pages
  • 217.2 x 275.8 x 18.5mm | 1,015.19g
  • Cengage Learning, Inc
  • Delmar Cengage Learning
  • Clifton Park, United States
  • English
  • Revised
  • 3rd Revised edition
  • 076681582X
  • 9780766815827

Table of contents

Chapter 1: Introduction to Air Transportation. Chapter 2: Air Geography & Codes (NEW). Chapter 3: Air Transportation Resources (NEW). Chapter 4: Reservation Procedures (NEW). Chapter 5: Fares, Taxes and Surcharges (NEW). Chapter 6: Domestic Ticketing. Chapter 7: Domestic Ticketing to Hawaii and Alaska, Conjunction Ticketing, Open Flights, & PTA. Chapter 8: Ticket Refunds. Chapter 9: Ticket Exchanges. Chapter 10: International Ticketing: Basics. Chapter 11: Special Ticketing. Appendix. Glossary (NEW)show more

Review quote

Chapter 1: Introduction to Air Transportation. Chapter 2: Air Geography & Codes (NEW). Chapter 3: Air Transportation Resources (NEW). Chapter 4: Reservation Procedures (NEW). Chapter 5: Fares, Taxes and Surcharges (NEW). Chapter 6: Domestic Ticketing. Chapter 7: Domestic Ticketing to Hawaii and Alaska, Conjunction Ticketing, Open Flights, & PTA. Chapter 8: Ticket Refunds. Chapter 9: Ticket Exchanges. Chapter 10: International Ticketing: Basics. Chapter 11: Special Ticketing. Appendix. Glossary (NEW)show more