Performance Management

Performance Management : Concepts, Skills and Exercises

4.33 (3 ratings by Goodreads)
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This well-written, well-organized volume offers an engaging examination of the process of performance management. The book provides a balance between concepts and skill-based exercises. Conceptual understanding is addressed first in each chapter, followed by a variety of "skill builder" exercises, which provide a rich resource for students, faculty, workshop instructors, and trainers. The end result is a single volume that gives readers both an understanding of the performance management process as well as the ability to manage performance. The book is organized around a straightforward model of performance management that includes defining performance, diagnosis, evaluation, feedback, and improving performance. Bob Cardy also addresses important issues in performance management that are often overlooked, such as incorporating strategy and values into performance criteria and dealing with emotions that can accompany performance feedback. Instructors using this book will gain access to a password-protected web site through which they can download sample test questions as well as PowerPoint slides to guide classroom more

Product details

  • Paperback | 224 pages
  • 174 x 252 x 10mm | 381.02g
  • Taylor & Francis Inc
  • M.E. Sharpe
  • Armonk, United States
  • English
  • New edition
  • New edition
  • tables, figures, bibliography, index
  • 0765609665
  • 9780765609663

Table of contents

1. The Performance Management Process: An Overview; 2. Performance; 3. Diagnosis; 4. Evaluation; 5. Feedback; 6. Dealing with Feedback; 7. Improving Performance; Epilogue: Final Thoughtsshow more

Review quote

"Professor Cardy does an excellent job of explaining why performance management is so crucial, not only to effective performance, but also to healthy and productive manager-employee relationships." - Sara Rynes, University of Iowa; "Cardy links clear presentations of the important concepts with hands-on learning and skill building. Performance Management is a wonderful resource for managers and instructors." - Kevin R. Murphy and Jeanette N. Cleveland, Pennsylvania State University"show more

Rating details

3 ratings
4.33 out of 5 stars
5 33% (1)
4 67% (2)
3 0% (0)
2 0% (0)
1 0% (0)
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