Performance Improvement in Public Service Delivery

Performance Improvement in Public Service Delivery : A Toolkit for Managers

  • Hardback

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Written by two Coopers & Lybrand partners, this essential guide will ensure that time and money are not wasted on the wrong performance-improvement approaches by showing you how to: * analyse the key methods for achieving performance improvement and choose the most suitable method * really improve costs and services * deal with consultants effectively
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Product details

  • Hardback | 168 pages
  • 158 x 236 x 20mm | 458.13g
  • Harlow, United Kingdom
  • 0273616633
  • 9780273616634