Marking the Territory,
Challenges 1Ch 1.
The Nature of Emergency MedicineCh 2.
The History of Safety in Health CareCh 3.
Patient Safety and Continuous Quality
Improvement-A User's GuideCh 4.
A Safe Culture in the Emergency
DepartmentII Organizational Approaches
Sensemaking, High-reliability Organizing,
and ResilienceCh 6.
Information Flow and Problem SolvingCh 7.
The Healthy Emergency DepartmentIII Understanding Success
Approaches to Understanding Success
and FailureCh 9.
Developing Taxonomies for Adverse
Events in Emergency MedicineCh 10.
Principles of Incident ReportingCh 11.
Incident Monitoring in the Emergency
Reporting and Investigating EventsIV Designing and Managing the
Safe Emergency Department
Critical Processes in the Emergency
Human Factors Engineering
and Safe SystemsCh 15.
Emergency Department Design and
Patient Safety: Tracking the Trade-offs
Medical Informatics and Patient Safety Ch 17.
Laboratory Error and the Emergency
Ensuring Reliable Follow-up of
Critical Test Results in the Emergency
Department SettingCh 19.
Radiology in the Emergency
Department: Patient Safety Issues
with Digital ImagingCh 20.
Medication Safety in Health Care
Systems Ch 21.
Medication Safety in the Emergency
Emergency Department Overcrowding,
Patient Flow, and Safety Ch 23.
Coordinating Critical Care from the
Emergency Department to the
Intensive Care UnitCh 24.
Discharging Safely from the Emergency
Department V It's About the Team, It's
Teams and Teamwork in Emergency
Communication in Emergency
Medical TeamsCh 27.
Teamwork in Medicine: Crew Resource
Management and Lessons from AviationCh 28.
Authority Gradients and Communication Ch 29.
Transitions in Care: Safety in Dynamic
EnvironmentsVI Safe Medical Practice
Critical Decision Making in Chaotic
Critical Thinking and Reasoning
in Emergency MedicineCh 32.
Cognitive and Affective Dispositions
to RespondCh 33.
Thinking in a Crisis: Use of Algorithms Ch 34.
Knowledge Translation Ch 35.
Procedures and Patient Safety VII Optimizing Human
Outcome Feedback and Patient SafetyCh 37.
Shiftwork, Fatigue, and Safety in
Emergency MedicineCh 38.
Individual Factors in Patient SafetyVIII Educating for Safety
Patient Safety CurriculumCh 40.
Medical SimulationCh 41.
Morbidity and Mortality Conference and
Patient Safety in Emergency MedicineCh 42.
The Cognitive Autopsy: Gaining Insight
into Diagnostic FailureCh 43.
Training for Patient Safety in Invasive
Procedures: A Novel Use of Real
Clinical Video ClipsIX The Aftermath of Medical
A Health Care Advocate's JourneyCh 45.
Disclosure of ErrorCh 46.
Recovering from Error: ApologiesCh 47.
Health Care Providers: The Second
Victims of Medical ErrorX Regulating Safety
The Role of Licensing Boards and
Regulatory Agencies in Patient Safety XI Leading a Safe Department
XII Forging a Path for Safety