Patient Centricity

Patient Centricity : Achieving Positive Patient Outcomes and Bottom Line Results a Professional Guide for Improving Healthcare Performance Levels and the Global Patient Experience

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"A must read for health-care professionals! Over two-hundred-plus patient commentaries reveal valuable insights about how to successfully meet CMS Regulatory Requirements. Learn how to create productive patient-centric relationships and achieve positive psychosocial outcomes. Serve your patients better by reading their commentaries and understanding their motivations, personal preferences, and feelings related to care and life after a diagnosis. The shared real-life patient commentaries cover a broad scope of emotional and personal issues: ""If only ...""
""I am not just a number!""
""Life has given me the pink slip.""
""I need someone to please listen!""
""I feel I am fading into invisibility.""
""Is this care facility a place of bondage or courage?""
""I wish I knew more about my condition and what options I have.
""I have been sabotaged by this ungodly disease. My life will never be the same!"" The real-life shared commentaries speak to the patient's psychosocial well-being and environmental care conditions. Provided are explanations and interpretations of patients' verbalized thoughts on a variety of vital care topics related to the global patient care experience. This educational resource guide will help enable health-care professionals to design enhanced patient-centric cultures of care. This educational resource guide will help enable health-care professionals to create improved plans of care and satisfy the CMS mandate to achieve and maintain positive psychosocial outcomes. Patient Centricity is an essential educational tool for health-care facility administers, staff developers, educators, social workers, nurses, caregivers, and physicians. It is indispensable for care management teams to help assure a perpetual state of survey readiness and compliance with state and federal regulatory requirements. Remember, through a better understanding, there comes a better level of care and service."
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Product details

  • Paperback | 398 pages
  • 152 x 229 x 23mm | 581g
  • United States
  • English
  • black & white illustrations
  • 1514411040
  • 9781514411049

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