Oxford English for Careers: Tourism 3: Student's Book
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Oxford English for Careers: Tourism 3: Student's Book

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Description

Tourism is ideal for pre-work students, studying at pre-intermediate to upper-intermediate levels, who will need to use English in work situations. Tourism is divided into three levels: Provision, Encounters, and Management. Each of these levels develops the vocabulary, language, and skills that students will need to communicate effectively with customers and colleagues, whether working in an administrative or managerial role.show more

Product details

  • Paperback | 144 pages
  • 210 x 282 x 8mm | 379.99g
  • Oxford University Press
  • Oxford, United Kingdom
  • English
  • UK ed.
  • colour illustrations throughout
  • 0194551067
  • 9780194551069
  • 390,869

Table of contents

1. Tourism today ; Being managed and being a manager, the current state of tourism, challenges for tourism managers ; 2. NTOs ; Running meetings, assessing attributes of the UK, market research, national brand image ; 3. Managing tour operations ; Gaining the upper ground, developing a package for your area, a product development meeting ; 4. Hotel management ; Great places to work, major hotel corporations, success in the hotel trade ; 5. e-Travel ; Time management, online purchases of travel products, proactive marketing ; 6. Quality in tourism ; Giving and receiving feedback well, quality service programme, customer journey ; 7. The impacts of tourism ; How to behave in meetings, the impact of tourism in your area, global warming and tourism ; 8. Built attractions ; Built attractions in your country, theme park planning ; 9. Events management ; Teamwork, events management with tourism training courses, the job of events organiser ; 10. Sustainable tourism ; Dealing with difficult staff, ecotourism in your region, putting sustainability to work ; 11. Social tourism ; Planning a workshop, awareness access, opportunity, the benefits of holidays for young people ; 12. Tomorrow's tourism ; Security systems, an expert's view, scenario planning, presenting the future of tourismshow more

Review Text

Your career starts here... with Oxford English for Careers. The Oxford English for Careers series is specifically designed for students on specialist vocational courses. The series offers highly practical skills and language, with immediate transfer value to the workplace.show more

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6 ratings
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3 33% (2)
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